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mspa Bergen - User Manual

mspa Bergen
18 pages
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Due to MSpa's continuous product improvement process, MSpa reserves the right to change the specifications and appearance of its
products, which may result in updates to the instruction manual without prior notice.
PLEASE DO NOT RETURN THE PRODUCT TO THE STORE
QUESTIONS? PROBLEMS?MISSING PARTS?
For FAQ, Manuals, Videos or Spare Parts, please visit
www.the-mspa.com/support
EN
www.the-mspa.com
Owner’s Manual
C-TE043/063
C-OM063
C-FE063 Fermo
Tekapo
Ottoman
C-BE043/063/083
C-ST063
C-ME063
Bergen
Starry
Meteor

Questions and Answers

  • B
    Bryce LeeSep 23, 2025
    Why doesn't the filter pump work on my MSpa Hot Tub?
    • K
      Kevin MoyerSep 23, 2025
      If the filter pump on your MSpa Hot Tub isn't working, it could be due to a clogged filter cartridge. Try cleaning or replacing the filter cartridge. If the issue persists, it may indicate a filter system failure, and you should contact your local MSpa Service Center.
  • R
    Richard PrestonAug 25, 2025
    How to clean the water in my mspa Bergen Hot Tub?
    • W
      wcoxAug 25, 2025
      If the water in your MSpa Hot Tub isn't clean, it could be due to several factors. The water may have been used for an extended period, so try changing the water. Insufficient filtering time could also be the cause, so extend the filtration time. A dirty filter cartridge can also lead to unclean water, so clean or replace the filter cartridge. Improper water maintenance may also be the reason, so refer to the chemical manufacturer’s instructions.
  • J
    Jason CollinsAug 25, 2025
    How to fix no display on the control panel of my mspa Bergen Hot Tub?
    • R
      Robert WhiteAug 26, 2025
      If there is no display on the control panel of your MSpa Hot Tub, first check for a power socket failure and change or repair the socket. If that's not the issue, the PRCD might be off; reset it by following the PRCD Testing section. If pressing the Reset button doesn't display anything, or if the PRCD is broken, contact the MSpa Service Center.
  • D
    Don MartinezAug 26, 2025
    What to do if the filter pump on my mspa Bergen doesn't work?
    • C
      Cheryl LewisAug 27, 2025
      If the filter pump on your MSpa Hot Tub isn't working, the filter cartridge might be clogged by dirt or other objects. Clean or replace the filter cartridge. If the problem persists, there may be a filter system failure, and you should contact the MSpa Service Center.
  • N
    Nathan AvilaAug 27, 2025
    Why doesn't the bubble air blower work on my mspa Bergen?
    • N
      natasha73Aug 27, 2025
      If the bubble air blower on your MSpa Hot Tub isn't working, it might be due to the auto-off function, which activates after 10 minutes. Wait for 10 minutes and then turn on the Bubble button again. Also, check if the inflation knob is in the position; if so, turn it to the position and try turning on the bubble button again. If neither of these solutions works, the internal parts may be damaged, and you should contact the MSpa Service Center.
  • M
    Michael WilliamsSep 14, 2025
    Why is there no bubble function in my mspa Bergen?
    • D
      David FordSep 14, 2025
      If there are no bubbles in your MSpa Hot Tub, it might be because the auto-off function has activated after 10 minutes. Wait for 10 minutes and then turn the Bubble button on again. If the problem persists, it could be due to damaged internal parts or a broken one-way valve, in which case you should contact your local MSpa Service Center.
  • M
    Matthew HammondSep 12, 2025
    Why does my mspa Bergen Hot Tub keep losing air?
    • K
      kalexanderSep 12, 2025
      If your MSpa Hot Tub is losing air, the air valve might be loose. Inflate the spa until the yellow section of the manometer is pushed out, and ensure the valve is screwed tightly; replace it if necessary. Also, check for holes or splits on the spa tub by applying soapy water to the seams; if you find a leak, clean and dry the area before applying the repair patch.
  • J
    Joy SotoSep 13, 2025
    What to do if the filter pump on my mspa Bergen Hot Tub does not work?
    • M
      michelewebbSep 13, 2025
      If the filter pump on your MSpa Hot Tub isn't working, the filter cartridge might be clogged with dirt or other objects. Try cleaning or replacing the filter cartridge. If the issue persists, it may indicate a filter system failure, and you should contact your local MSpa Service Center.
  • T
    Tina StoutSep 4, 2025
    How to fix a mspa Bergen Hot Tub that loses air?
    • M
      Malik HamptonSep 4, 2025
      If your MSpa is losing air, start by checking the air valve. Inflate the spa until the yellow section of the manometer is pushed out, and ensure the valve is tightly screwed. If necessary, replace the valve. If the issue persists, inspect the spa tub for holes or splits. To locate a leak, apply soapy water to the seams; bubbles will appear where there's a leak. Clean and dry the area before applying the provided repair patch.
  • C
    Cynthia AllenSep 2, 2025
    How to fix an mspa Bergen Hot Tub that loses air?
    • A
      Anthony PetersSep 2, 2025
      If your MSpa Hot Tub is losing air, first check if the air valve is loose. Inflate the spa until the yellow section of the manometer is pushed out, and ensure the valve is screwed tightly. If necessary, replace the valve. Also, inspect the spa tub for any holes or splits. If you find a leak, clean and dry the area, then use the repair patch supplied with your spa.

Summary

Safety Precautions

DANGER

Critical risks like drowning and electric shock.

WARNING

Electrical safety, child supervision, and appliance use.

First Use and Setup Preparation

Spa Set-up

Controller Operation

Key Functions

Details operation of heating, filtration, bubble massage, timer, and safety lock.

Water Maintenance and Chemicals

Spa Water Management

Guidance on water change, hygiene, sanitation, and balance.

Drainage, Cleaning and Storage

Troubleshooting

Error Code Chart

Lists error codes, their causes, and solutions.

Problem Resolution

Addresses common issues like display, leaks, heating, air loss, and pump failure.

mspa Bergen Specifications

General IconGeneral
Brandmspa
ModelBergen
CategoryHot Tub
LanguageEnglish

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