mspa Bergen User Manual (English)

Questions and Answers:

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Kimberly MathisAug 22, 2025
Why is my MSpa Hot Tub not heating properly?
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  Patrick SnyderAug 22, 2025
  If your MSpa Hot Tub isn't heating properly, there might be several reasons. First, check if the temperature is set too low and increase it. Another common cause is a dirty filter cartridge, which should be cleaned or replaced. Ensure the water level reaches at least the minimum line. If these steps don't resolve the issue, the heater may have failed, requiring professional assistance. Also, make sure that the filter pump is working. Finally, try to reset the heater if the temperature protection switch tripped off.
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Cynthia AllenSep 2, 2025
How to fix an mspa Bergen Hot Tub that loses air?
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  Anthony PetersSep 2, 2025
  If your MSpa Hot Tub is losing air, first check if the air valve is loose. Inflate the spa until the yellow section of the manometer is pushed out, and ensure the valve is screwed tightly. If necessary, replace the valve. Also, inspect the spa tub for any holes or splits. If you find a leak, clean and dry the area, then use the repair patch supplied with your spa.
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Crystal CaseSep 1, 2025
Why does the filter pump not work in my mspa Bergen?
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  Jeff VasquezSep 1, 2025
  If the filter pump in your MSpa Hot Tub isn't working, it could be because the filter cartridge is clogged by dirt or other objects. Try cleaning or replacing the filter cartridge.
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Rachel ChavezAug 31, 2025
Why does the bubble air blower not work on my MSpa Hot Tub?
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  michellereynoldsAug 31, 2025
  If the bubble air blower on your MSpa Hot Tub isn't working, remember that it may have automatically turned off after 10 minutes. Wait for 10 minutes, then try turning the Bubble button on again. If it still doesn't work, there may be damage to internal parts, and you should contact the MSpa Service Center.
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Kyle RamirezAug 29, 2025
Why isn't the filter pump working on my MSpa Hot Tub?
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  Laura RossAug 30, 2025
  If the filter pump on your MSpa Hot Tub isn't working, start by checking the filter cartridge. If it's clogged with dirt or other objects, clean or replace it. If the filter cartridge is clean and the pump still isn't working, contact the MSpa Service Center, as there may be a filter system failure.
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Zachary WilliamsAug 28, 2025
What to do if my MSpa Hot Tub loses air?
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  Carrie MosleyAug 28, 2025
  If your MSpa Hot Tub is losing air, start by checking the air valve. Inflate the spa until the yellow section of the manometer is pushed out, and ensure the valve is screwed on tightly. If necessary, replace the valve. Also, inspect the spa tub for holes or splits. To find leaks, apply soapy water to the seams; bubbles will appear where there's a leak. Clean and dry the leaking area, then apply the repair patch that came with your spa.
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Nathan AvilaAug 27, 2025
Why doesn't the bubble air blower work on my mspa Bergen?
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  natasha73Aug 27, 2025
  If the bubble air blower on your MSpa Hot Tub isn't working, it might be due to the auto-off function, which activates after 10 minutes. Wait for 10 minutes and then turn on the Bubble button again. Also, check if the inflation knob is in the position; if so, turn it to the position and try turning on the bubble button again. If neither of these solutions works, the internal parts may be damaged, and you should contact the MSpa Service Center.
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Don MartinezAug 26, 2025
What to do if the filter pump on my mspa Bergen doesn't work?
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  Cheryl LewisAug 27, 2025
  If the filter pump on your MSpa Hot Tub isn't working, the filter cartridge might be clogged by dirt or other objects. Clean or replace the filter cartridge. If the problem persists, there may be a filter system failure, and you should contact the MSpa Service Center.
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Jason CollinsAug 25, 2025
How to fix no display on the control panel of my mspa Bergen Hot Tub?
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  Robert WhiteAug 26, 2025
  If there is no display on the control panel of your MSpa Hot Tub, first check for a power socket failure and change or repair the socket. If that's not the issue, the PRCD might be off; reset it by following the PRCD Testing section. If pressing the Reset button doesn't display anything, or if the PRCD is broken, contact the MSpa Service Center.
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Richard PrestonAug 25, 2025
How to clean the water in my mspa Bergen Hot Tub?
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  wcoxAug 25, 2025
  If the water in your MSpa Hot Tub isn't clean, it could be due to several factors. The water may have been used for an extended period, so try changing the water. Insufficient filtering time could also be the cause, so extend the filtration time. A dirty filter cartridge can also lead to unclean water, so clean or replace the filter cartridge. Improper water maintenance may also be the reason, so refer to the chemical manufacturer’s instructions.