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mspa D-AU04 Aurora - User Manual

mspa D-AU04 Aurora
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Where Luxury Is Affordable
®
www.the-mspa.com
Owner’s Manual
EN
DO NOT RETURN MERCHANDISE TO YOUR DEALER STORE DIRECTLY. CALL
MSPA AFTER SALES SERVICE CENTER FOR PRODUCT QUESTIONS OR
CONTACT MSPA AT info@the-mspa.com
Due to MSpa continuous product improvement, MSpa reserves the right to change
specifications and product appearance, which may result in updates to the instruction
manual without notice.
D-AL04/06
D-NE02
D-SC04/06
D-CA04/06
Alpine
Nest
Silver Cloud
Camaro/Super Camaro
D-TE06
D-AU04/06
D-LA06
Tekapo
Aurora
Lagoon

Questions and Answers

  • P
    Patrick CarrollAug 18, 2025
    How to fix my mspa D-AU04 Aurora not heating properly?
    • S
      Sean TuckerAug 18, 2025
      If your MSpa Hot Tub isn't heating properly, first ensure that the temperature is set high enough. Also, check that the water level is at or above the minimum line; add more water if needed.
  • I
    Ian HamiltonAug 20, 2025
    What to do if error code E1 appears on my mspa D-AU04 Aurora Hot Tub?
    • E
      Erik FoxAug 20, 2025
      If error code E1 appears immediately after pressing FILTER or HEATING on your MSpa Hot Tub, clean the parts and tubes that the water goes through. If E1 appears 15 seconds after pressing FILTER or HEATING, first add more water to the minimum line, then clean the parts and tubes that the water goes through.
  • S
    sparkskeithAug 23, 2025
    Why is my mspa D-AU04 Aurora Hot Tub not heating properly?
    • T
      Tammy FranklinAug 23, 2025
      Your MSpa Hot Tub might not be heating properly for a few reasons. First, check if the temperature is set too low and set a higher temperature. If that’s not the issue, the heating element may have failed, in which case you should contact the MSpa Service Center. Also, ensure the water level is at least at the minimum water line; add more water if necessary.
  • A
    Angelica McdowellAug 26, 2025
    What to do if my mspa Hot Tub is leaking?
    • C
      christinemiddletonAug 26, 2025
      If your MSpa Hot Tub is leaking, first, ensure the inlet/outlet connections are securely tightened with a wrench. If the leak persists, check that the drainage valve is completely closed. If it continues to leak after these steps, and the water is leaking from the spa pool body, use the repair kit material to fix any holes or splits.
  • J
    Jeffrey BonillaAug 28, 2025
    Why is my mspa Hot Tub water not clean?
    • D
      Daniel LiAug 28, 2025
      The water in your MSpa Hot Tub might not be clean due to several reasons. You may not be filtering the water for a sufficient amount of time, so try increasing the filtration time. The filter cartridge may be dirty; clean or replace it promptly. Also, ensure you are following proper water maintenance procedures, consulting the chemical manufacturer's instructions for guidance.
  • M
    Melissa WoodAug 30, 2025
    Why is there no display on my mspa Hot Tub control panel?
    • G
      greenesharonAug 30, 2025
      If there is no display on your MSpa Hot Tub control panel, the issue might be due to a power failure. Check the power supply to ensure it's working. Also, the PRCD may be off; reset it by following the PRCD Testing section instructions.
  • J
    Jennifer GreeneSep 2, 2025
    What does error code E0 mean on my mspa Hot Tub and how to fix it?
    • P
      phillip36Sep 2, 2025
      Error code E0 on your MSpa Hot Tub indicates that the water temperature is either below zero degrees or exceeds 55°C. Adjust the water temperature accordingly.
  • R
    Ryan RogersSep 4, 2025
    What to do if the filter pump does not work in my mspa Hot Tub?
    • R
      Robert ArmstrongSep 4, 2025
      If the filter pump in your MSpa Hot Tub isn't working, start by checking the power source to ensure it's properly connected. If the power source is fine, the filter might be clogged with dirt or other objects; try cleaning or replacing the filter cartridge. Additionally, make sure the water level is at least at the minimum water line; add more water if needed.
  • K
    Kylie HerringSep 7, 2025
    Why is there no display on the mspa D-AU04 Aurora Hot Tub control panel?
    • S
      Steven MillerSep 7, 2025
      If there is no display on the control panel of your MSpa Hot Tub, the possible causes are: a power failure (check the power source), the PRCD is off (reset the PRCD), or the PRCD is broken (contact the MSpa Service Center).
  • C
    Carol GuzmanSep 9, 2025
    Why does my mspa Hot Tub lose air pressure?
    • F
      fordvictoriaSep 9, 2025
      Your MSpa Hot Tub might be losing air pressure because the air valve is loose. Fill up the tub with air and make sure the air valves are secure, replacing them if necessary. Another cause could be a hole or split in the spa tub. To find it, apply soap water to the seams; bubbles will indicate the leak. Clean and dry the area before applying the repair patch that came with your spa.

Summary

Safety Precautions

Specifications

First Use and Set-up Preparation

Site Preparation and Requirements

Details the necessary conditions and site preparation before installing the spa.

PRCD Testing

Instructions for testing the PRCD (Residual Current Protective Device) before use.

Spa Set-up

Water Filling

Instructions for filling the spa with water to the correct level.

Controller Operation

Error Code Chart

Error Code E0

Cause and solution for error code E0 related to temperature.

Error Code E1

Cause and solution for error code E1 related to sensor or filter/heating.

Water Maintaince and Chemicals

Drainage, Cleaning and Storage

Troubleshooting

No Display on the Control Panel

Common causes and solutions for the control panel not displaying anything.

Spa Leaking

Issues related to spa leaks and how to address them.

Not Heating Properly

Causes and solutions for the spa not heating as expected.

Bubble Air Blower Does Not Work

Troubleshooting steps for the bubble blower not functioning.

Filter Pump Does Not Work

Causes and solutions when the filter pump is not operating.

MSPA Limited Warranty

mspa D-AU04 Aurora Specifications

General IconGeneral
Brandmspa
ModelD-AU04 Aurora
CategoryHot Tub
LanguageEnglish

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