Multi-Power MP7500E - Troubleshooting Common Issues

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TROUBLESHOOTING
IMPORTANT: If trouble persists please call our customer help line at (877) 968-3733 M-F 8-5
Central Time.
Problem
Cause
Solution
Engine will not
start
Engine switch is set to
"off".
Set engine switch to "on".
Fuel valve is turned to
"closed".
Turn fuel valve to "open" position.
Choke is open.
Close the choke
Engine is out of gas.
Add gas.
Engine is filled with
contaminated or old
gas
Change the gas in the engine.
Spark plug is dirty.
Clean spark plug.
Spark plug is broken.
Replace spark plug.
Generator is not on
level surface.
Move generator to a level surface to prevent low oil
shutdown from triggering.
Oil is low
Add or replace oil.
Engine runs but
there is no
electrical output
Circuit Breaker button
is off.
Wait for 2 minutes and push the circuit breaker to the "on"
position.
Bad connecting
wires/cables.
If you are using an extension cord, try a different one.
Bad electrical device
connected
to generator.
Try connecting a different device.
Generator runs but
does not support
all electrical
devices
connected.
Generator
is overloaded
Perform these steps: 1. Turn off all electrical devices.
2. Unplug all electrical devices. 3. Turn off generator. 4. Wait
several minutes. 5. Restart genertor. 6.Try connecting fewer
electrical loads to the genertor.
Short in one of the
connected devices.
Try disconnecting any faulty or short -circuited electrical
loads.
Air cleaner is dirty.
Clean or replace air cleaner.