Contents
Chapter 1 - Introduction and Description ....................................................................5
Introduction ................................................................................................................................................ 6
Product Description ................................................................................................................................... 6
Universal Serial Bus (USB) ....................................................................................................................... 6
What Can You Do with Your Modem? ......................................................................................................... 7
Features ..................................................................................................................................................... 8
Data ..................................................................................................................................................... 8
Fax ....................................................................................................................................................... 8
Required Equipment ............................................................................................................................ 8
Connections .............................................................................................................................................. 9
Connecting to the Computer (“USB”) .................................................................................................. 9
Connecting to the Telephone Line (“LINE”) ......................................................................................... 9
Surge Protectors and Lightning ........................................................................................................... 9
Front Panel ................................................................................................................................................. 9
Technical Specifications .......................................................................................................................... 10
Chapter 2 - Installation ................................................................................................ 13
Unpacking ................................................................................................................................................ 14
Safety Warning Telecom ........................................................................................................................... 14
Step 1: Connect the Modem to Your System ........................................................................................... 15
USB Connection ................................................................................................................................ 15
Line Connection ................................................................................................................................. 15
Step 2: Installing the Modem ................................................................................................................... 16
Installation in Windows XP ................................................................................................................ 16
Installation in Windows 2000 ............................................................................................................. 16
Installation in Windows ME ............................................................................................................... 20
Installation in Windows 98 ................................................................................................................. 25
Installation in Windows 95 ................................................................................................................. 28
Removing Your Old Modem from Windows ....................................................................................... 28
Step 3: Configuring the Modem for Your Country .................................................................................... 29
Using the Global Wizard Utility ......................................................................................................... 29
Using AT Commands ......................................................................................................................... 29
Step 4: Installing Data Communications Software .................................................................................. 30
Chapter 3 - AT Commands, S-Registers & Result Codes .........................................31
AT Commands ..............................................................................................................32
AT Command Summary ........................................................................................................................... 33
S-Registers .............................................................................................................................................. 42
Result Codes ........................................................................................................................................... 44
Chapter 4 - Troubleshooting ........................................................................................47
Introduction .............................................................................................................................................. 48
None of the Indicators Light .............................................................................................................. 48
The Modem Does Not Respond to Commands................................................................................. 48
The Modem Dials But Cannot Connect ............................................................................................. 49
The Modem Disconnects While Online ............................................................................................. 50
The Modem Cannot Connect When Answering ................................................................................. 50
The Modem Doesn’t Work with Caller ID .......................................................................................... 50
Fax and Data Software Can’t Run at the Same Time ....................................................................... 50
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