MUNBYN IMC08 - 2.0. Trouble Shooting; What Are the Error Codes Displayed on the Screen; How Do I Clean the IMC08

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IMC08 Frequently Asked Questions
Version 1.02
2.0. Trouble Shooting
2.1. What are the error codes displayed on the screen?
Code
Error Message
Handling Method (Recommendation)
E1
UV Fault
Remove the banknote, clean the UV sensor
E2
Double Notes
If the errors occur frequently, adjust the screw toward the anti-clockwise
to decrease the feeding gap.
E3/E8
Chain Notes
E4
Half Note
Remove the banknote
E10
Image Error
Clean the CIS sensor, and calibrate the CIS
E11/E12
Denomination Error
Remove the banknote, clean the CIS sensor;
Perform the CIS sensor calibration;
Collect the data of the banknote.
E13
Face Recognition Error
E14
Size Recognition Error
E15
Orientation Recognition Error
E20
MT Error
Remove the banknote, clean or replace the MG sensors
E21
MG1 Error
E22
MG2 Error
E23
MG3 Error
E24
MG4 error
E30-E61
IR Error
Remove the banknote, clean the CIS sensor;
Perform the CIS calibration;
Collect data of the banknote.
2.2. How do I clean the IMC08?
Please follow the following steps to clean the machine. Before cleaning the machine, please turn off the machine
first.
1) Clean the Hopper
There are 3 parts need to be clean in the hopper: hopper sensor, banknote processing wheel and the banknote
entrance, please use the nylon brush to clean them.
2) Clean the Stacker and Reject Pocket
As shown in the following figure, clean the stacker and reject pocket with nylon brush or cleaning cloth. Focus
on the marked areas.