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Troubleshooting
• First, vortex enough for 5 seconds and load sample immediately to read
the slide again.
• Second, check the focus. When the image is out of focus, the fluorescence
of bead is unclear. If the focus is not set continuously in reading step,
please request technical support.
• If the focus is still not set correctly even you did both the above first and
second steps, change the bead.
• If none of the above 3 steps solve the problem, please request technical support.
• ADAMII™ does not insert and count the slide when the slide holder cap opened.
• But if sensor of slide holder cap is faulty and you start counting without
closing the cap, then the result will not be accurate. When you eject the
slide with the door open, the cap can be broken inside the instrument.
• While viewing cells in preview state, re-optimize the focus.
Calibration fail
Sensor of slide
holder cap is faulty
Poor image quality
Operation
Inaccurate result
• Do not insert the Assay Slide upside down.
• Do not reuse the Assay Slide, as leftover dye from the previous reading
may affect the next reading.
• Do not use any other slides as it results in inaccurate count and may
damage the instrument.
Sample handling
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