ADAMII™ © 2016 NanoEntek, Inc.
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Troubleshooting
• Check on/off switch on back side of main instrument.
• Check power source or contact your distributor.
• Check on/off switch on back side of main instrument.
• Check connection between instrument and PC.
• Check connection between instrument and PC.
• Reboot the instrument or PC.
• Request technical support.
• Dilute the cell concentration less than 1,000 cells/μL
• Recommend 500 ~ 900 cells in 1 frame
• Delete image that has bubble, fluorescence debris or dust,
and then check the result.
• Check the focus of image.
• If the focus of image was not set properly, load and
read the sample again.
• Change the slide and read again.
• Set the focus with 2ch manual focus function.
• Request technical support.
• First, check the sample type.
• Second, if you used the bottom of ADAMII™ CD34 Reagent
that almost used, please use the new reagent.
• If none of the above 2 steps solve the problem, please request
technical support.
ADAMII™
does not power on
Operator program
does not start
Camera preview fail
Warning message
when there are more than
1,000 cells in 1 frame
Total CD45 count is higher
than bright count (WBC count)
Total CD45 count is lower
than bright count (WBC count)
Position of Focus is changed
(When the focus of first frame
and the other frames are different)
Focusing is not adjusted well
with autofocus function
Focusing changes constantly
Background of image is
suddenly brighten
Installation
Camera preview
Operation
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