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andrew56Aug 20, 2025
Why is there low heat or low flame on my Napoleon Grill when the valve is turned to high?
- PPamela SmithAug 20, 2025
The low heat or flame on your Napoleon Grill could be due to several reasons: * **For propane grills:** It may be due to an improper lighting procedure. Ensure you follow the lighting procedure carefully. All gas grill valves must be in the off position when the tank valve is turned on. Turn the tank on slowly to allow pressure to equalize. Refer to the lighting instructions for the correct procedure. * **For natural gas grills:** It may be an undersized supply line. The pipe must be sized according to the installation code. * **For both propane and natural gas grills:** It might be due to improper preheating. Preheat the grill with both main burners on high for 10 to 15 minutes.