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Navien NPE-210A2 - User Manual

Navien NPE-210A2
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WARNING
If the information in these instructions is not followed exactly, a re or explosion may
result, causing property damage, personal injury or death.
Do not store or use gasoline or other ammable vapors and liquids in the vicinity of this or any
other appliance.
What to do if you smell gas
Do not try to light any appliance.
Do not touch any electrical switch; do not use any phone in your building.
Immediately call your gas supplier from a neighbor’s phone. Follow the gas suppliers instructions.
If you cannot reach your gas supplier, call the re department.
Installation and service must be performed by a qualied installer, service agency or the gas
supplier.
The installation must conform with local codes or, in the absence of local codes, the National
Fuel Gas Code, ANSIZ223.1/NFPA 54 and/or CSA B149.1, Natural Gas and Propane Installation
Code.
When applicable, the installation must conform with the Manufactured Home Construction and
Safety Standard, Title 24 CFR, Part 3280 and/or CAN/CSA Z240 MH Series, Mobile Homes.
Do not install this water heater in a recreational vehicle, trailer, boat or other vehicular
type unit as it will result in a Carbon Monoxide Poisoning Hazard.
* Lead Free
Keep this manual near this water heater for future
reference whenever maintenance or service is required.
* The wetted surface of this product contacted by
consumable water contains less than one quarter of
one percent (0.25%) of lead by weight.
* Lead Free
Users Information Manual
NPE Condensing Water Heaters
Model
NPE-180A2
NPE-210A2
NPE-240A2
NPE-180S2
NPE-210S2
NPE-240S2

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Questions and Answers

  • K
    kimberly06Aug 16, 2025
    Why is the water not hot enough in my Navien NPE-210A2 Water Heater?
    • H
      Holly BrooksAug 16, 2025
      If the hot water is not hot enough, first check the water heater's temperature setting. Also, check for cross plumbing between the cold and hot water lines.
  • B
    Brian HarrisAug 18, 2025
    What to do if the water from my Navien NPE-210A2 faucet is cold?
    • C
      Carl TurnerAug 19, 2025
      If the water from your hot water faucet is cold, try these steps: First, clean the cold water inlet filter. Then, fully open the hot water faucet. If an error code is displayed, refer to “5.2 Understanding Error Codes” on page 17.
  • K
    Katherine RyanAug 21, 2025
    Why is the water too hot from my Navien NPE-210A2 Water Heater?
    • K
      Kathleen GordonAug 22, 2025
      If the water is too hot, check the water heater’s temperature setting.
  • J
    John KaneAug 25, 2025
    How do I troubleshoot error code E109 on a Navien NPE-210A2 Water Heater?
    • M
      michael08Aug 25, 2025
      If you see error code E109, clean the intake air filter.
  • S
    Samantha JohnsonAug 27, 2025
    Why does it take so long for hot water to reach my Navien NPE-210A2 Water Heater fixtures?
    • K
      Kenneth FigueroaAug 28, 2025
      If it takes too long for hot water to reach the fixtures, have a contractor install a circulation return line from the farthest faucet back to the water heater.
  • J
    Jerry BrooksAug 31, 2025
    How to fix Navien NPE-210A2 Water Heater error code E016?
    • S
      Scott WeaverAug 31, 2025
      If you see error code E016, try these steps: Clean the cold water inlet filter and flush the heat exchanger.
  • K
    Kristin RuizSep 3, 2025
    How to resolve Navien Water Heater error code E030?
    • D
      Dean RichardsSep 3, 2025
      If you see error code E030, try these steps: Clean the cold water inlet filter and flush the heat exchanger.
  • A
    Aaron HoltSep 6, 2025
    How to fix Navien NPE-210A2 error E004?
    • K
      Kristin GarrettSep 6, 2025
      If you see error code E004, make sure the electrical cord is properly grounded.
  • M
    Mark RamirezSep 9, 2025
    What to do if no water comes out of my Navien Water Heater?
    • D
      Dawn RoachSep 9, 2025
      If no water comes out when you open the hot water tap, make sure the shut-off valves on the hot and cold pipes are open. If an error code is displayed, refer to “5.2 Understanding Error Codes” on page 17.
  • C
    candice71Sep 12, 2025
    What to do if Navien NPE-210A2 displays error code E438?
    • K
      Kenneth GarrettSep 12, 2025
      If you see error code E438, check if the circulation pump is working correctly.

Summary

Safety Information

Operating the Water Heater

Adjusting the Water Temperature

Guide on how to set the desired water temperature using the control panel.

Maintaining the Water Heater

Flushing the Heat Exchanger

Detailed steps for flushing the heat exchanger, including required items.

Protecting the Water Heater from Freezing

Guidelines and steps to protect the water heater from freezing damage.

Troubleshooting

Solving Basic Problems

A chart to help diagnose and resolve common water heater issues.

Understanding Error Codes

Explains error codes displayed on the panel and provides diagnostic actions.

Navien NPE-210A2 Specifications

General IconGeneral
TypeTankless
CategoryResidential
Maximum Input199, 000 BTU/h
Minimum Input15, 000 BTU/h
Energy Efficiency0.96 UEF
Flow Rate @ 77°F Rise6.6 GPM
Gas Connection3/4" NPT
Water Connection3/4" NPT
Electrical Requirements120V, 60Hz
Fuel TypeNatural Gas
Ignition TypeElectronic
Venting2"/3" PVC, CPVC, Polypropylene
Warranty15 years (heat exchanger), 5 years (parts)

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