● Displaying Device Inventory information in the iLO web interface
< Enviroment with R120h-1E has LOM card (N8104-193/194/195) >
System ROM version lower than v2.34(04/08/2020), LOM card’s information might be displayed as follows, but it does not
affect server operation and LOM card operation.
- Location ：Unspecified
- Firmware Version ：N/A
- Status ：Unknown
< Enviroment with SAS Expander card (N8116-51) >
iLO firmware version 2.31 or later, SAS Expander card information might be displayed as follows, but it does not affect
server operation and SAS Expander card operation.
- Firmware Version ：N/A
- Status ：Disabled
● What todo when corruption of SNMP alert about the physical drive status changed is recived?
When you recived the corrupted SNMP alert about physical drive status changed,confirm the location information of the
same event at “Information” - “Integarated Management log” of iLO5 Web interface.
e.g.:
Abnormal, physical drive status change detection,iLO SNMP Trap,mgr_WIN-U6HIHPNIH1Q,uru-rhel83,192.168.0.57,,2021/10/01
15:22:57,iLO,0xc0000be6,"A physical drive status change has been detected. Current status is 3.
(Location: ot 12 Controller: Slot 12)","If the physical drive status is 'failed(3)', 'predictiveFailure(4)',
● About status of Agentless Management Service(AMS) on iLO Web interface.
When you recived the corrupted SNMP alert about physical drive status changed,confirm the location information of the
same event at “Information” - “Integarated Management log” of iLO5 Web interface.
When status of Agentless Management Service(AMS) is “Unknown” or “Not available”(*) on iLO Web interface,
please reset iLO.
After about 10 minutes, please restart Agentless Management Service(AMS) by following procedures.
* Verifying AMS status
Please confirm the status from iLO Web interface : [System Information] - [Summary] – [Subsystems and Devices] -
"Agentless Management Service".
If the status of Agentless Management Service(AMS) is “Unknown” or “Not available”, iLO can’t collect some part of
information of storage, network and iLO can’t display those information correctly.
< Restarting AMS >
Procedure
・Windows
Navigate to the Windows Services page and restart AMS.
・Red Hat Enterprise Linux 7.x and 8.x
Enter the following command:
# systemctl restart smad
# systemctl restart amsd
・ESXi6.5/6.7
Enter the following command:
# /etc/init.d/amsd.sh restart
or
# /etc/init.d/ams.sh restart
* Command depends on the version of AMS you are using
・ESXi7.0
Enter the following command:
# /etc/init.d/amsd restar
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