NEC Univerge SV8100 R2 - 3.17 BCT Integration

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3.14.1 Benefits
Customize phone to colour, executives may want wood effect, other colours may match companies
colours.
3.14.2 Requirements
 Panels required
3.15 Directory Card Holder
A terminal attachable card holder allowing personal directory information to be written on. Extends out
for use and stows away at rear of terminal when not in use.
3.15.1 Benefits
Allows users with preference for paper number storage to easily store/access information
3.15.2 Requirements
 VAL Directory Card - Directory Card Holder for DT330/730 Series
 ECO Directory Card - Directory Card Holder for DT310/710 Series
3.16 PC Pro
The SV8100 PC Programming (“PC Pro”) has been enhanced to allow configuration of all the new
features within R2. The relevant Easy Edit pages have been created , along with the online help.
3.16.1 Benefits
PC Pro enhancements allow configuration of R2 features.
3.16.2 Required Software and Hardware
 PC Pro
3.17 BCT Integration
Ability to add BCT’s off board functionality to the SV8100 to give a more complete solution to
customers requiring more than the telephony functionality of the SV8100, such as PC Operator Console
positions, Presence functionality, Contact Centre working, etc
• Contact Center
• Operator
• Employee
• Presence Management
• Extensive Directories
• Phone Control
• Integrated Voicemail
• Instant Messaging
• DECT Corporate Directory (through the unique integration with NEC’s IP DECT product)
• Single Server
• Easy to Install
• Single point of Management
• Little Training
• DECT Messaging (through the unique integration with NEC’s IP DECT product)
• Multi Lingual
• Extensive Reporting
• Skill Based Routing
• E-mail Routing
• Call Routing