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3.16 PC Pro ..................................................................................................................................... 13
3.16.1 Benefits ............................................................................................................................ 13
3.16.2 Required Software and Hardware ................................................................................... 13
3.17 BCT Integration ........................................................................................................................ 13
3.17.1 Benefits ............................................................................................................................ 14
3.17.2 Required Software and Hardware ................................................................................... 14
3.18 MyCalls .................................................................................................................................... 14
3.18.1 Benefits ............................................................................................................................ 15
3.18.2 Required Software and Hardware ................................................................................... 15
3.19 Tiger Software Compatibility .................................................................................................. 15
3.19.1 Benefits ............................................................................................................................ 15
3.19.2 Required Software and Hardware ................................................................................... 15
4. SOFTWARE AND HARDWARE ........................................................................................................16
5. TECHNICAL DOCUMENTATION ....................................................................................................18
6. TECHNICAL COURSES .....................................................................................................................19