9
Answering and
Placing Calls
To answer an Intercom call from a co-worker:
1. Do one of the following:
– If you hear a beep, speak toward your terminal or lift handset for privacy.
– If you hear Intercom ringing, press SPK or lift the handset.
To dial a co-worker over the Intercom:
1. Press CALL1.
2. Dial your co-worker’s extension number.
– If you hear intercom ringing, wait for your co-worker to answer.
– If you hear two beeps, your call has voice-announced. Go ahead and speak.
– If you hear a single beep, your call has voice-announced but your co-worker has their
handsfree microphone muted (turned off).
3. (Optional) To make a voice-announced Intercom call ring, Dial 1.
To call a co-worker using a Hotline Function Key:
1. (Optional: Lift handset) Press the Hotline Key.
– The Hotline Key is off when your co-worker is idle, on if busy, and flashing if in Do Not Disturb.
– See the
Terminal Feature Handbook
for more Function Key types you can set up.
If the co-worker you call is busy:
1. For Camp-On, dial 2 and wait on the line for them to become free.
OR
1. For Callback, dial 2 and hang up.
2. Wait for the system to call you back, then answer to have your call automatically go through.
– To cancel Callback, press CALL1 + Dial 870 + Hang up.
To Page a co-worker:
1. Press CALL1.
2. Dial *1 + 0 for All Call Page, or *1 + 1 through 8 for page groups.
To leave a message for a co-worker:
1. Call your co-worker on the Intercom + Press your Programmed Voice Mail Function Key or Dial 8.
To call your own mailbox:
1. Press your Programmed Voice Mail Function Key OR press CALL1 + Dial *8.
Intercom Calls To And From Co-Workers
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