Nectre Fireplaces Nectre 15 - Cleaning and Troubleshooting

USER INSTRUCTIONS
6
 The appliance, when cool, can be cleaned with a damp
cloth.
 Over the years, the black paint will fade and can be
touched up with Stove Bright metallic black paint.
 To clean the glass, we recommend using a household
window cleaner or general purpose cleaner with a so
cloth.
 Do not use abrasive cleaner or scourer pads.
 Check inside of ue prior to each season for any build up
of creosote (wood tar). To do this:-
 First remove the bae (refer to “2. Replacement of
Bae” page 7)
 Using a small mirror and torch hold the mirror on an
angle below the ue with the torch shining at it and
look for black creosote build up. If only a ne black
powdery layer then that is normal, but if built up lay-
ers of creosote can be seen, then the ue needs
cleaning.
 Replace the bae if no cleaning is required.
 To clean the ue:-
 A ue cleaning brush can be purchased from most
wood heater retail outlets or large hardware stores.
 The objecve is to pull the brush down through the
ue.
 With the bae removed, e a rope to one end of the
brush, and drop the rope from the top (outside on
top of the roof) down the ue.
 Grab the end of the rope inside the rebox and pull
the brush through.
 Check the inside of the ue with the mirror and
torch. Repeat if necessary.
 Once clean, remove any excess creosote from the
rebox and replace the bae.
 Alternavely, get a ue cleaning service to do the job for
you (it’s a dirty job).
 Check ue integrity, by checking that the 900mm ue
secons have not separated at the joins.
1. Glass in door blackening
This can have several possible causes:
i) Secondary airwash gap has reduced — this can happen
once the door seal has seled in. The gap at the top of
the door should be 2mm. This can be checked with the
Allen key provided, as it is 2mm thick. If adjustment is
required, loosen the two grub screws on the top of the
door with the Allen key, adjust the posion of the metal
strip and re-ghten the screws.
ii) Burning unseasoned wood — if the wood is too wet, it
will cause the glass to blacken.
iii) Appliance operated at low temperature — aer an
overnight burn where the air spindle control has been
fully closed, the glass may have blackened. When the re
is re-stoked and burning on the high heat seng, the
blackened glass should self-clean.
iv) Problems with the ue — insucient ue draught can
cause the glass to blacken. If the ue is too short, not
properly insulated, or in a posion that results in a
downdraught, then there will be insucient ue
draught. Contact the installer should this happen.
2. Trouble starng the re — if all ash has been removed
from the rebox, then it can upset the supply of air to
the base of the re.
3. Glass cracking — Do not over ghten the screws on the
stainless steel strips that hold the door glass in place.
Otherwise, expansion of the cast iron door may cause
the glass to crack.
4. Insucient ue dra — if there is insucient or too
much dra when air spindle is fully closed, i.e. re
smokes and goes out, or burns too quickly, then the
2mm gap at the top of the door can be adjusted accord-
ingly (refer to “1. General Points” on how to adjust gap).
A larger gap will provide more oxygen to the re and
therefore burn cleaner and more quickly, while a smaller
gap will slow down the burn rate of the re by restricng
oxygen to the re. Note if gap is too small, re will
smoke, pollute the atmosphere, and potenally upset
neighbours.
10. FLUE CLEANING
11. TROUBLESHOOTING TIPS 9. CLEANING PAINT WORK & GLASS