en Trouble shooting
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3Trouble shooting
Trouble shooting
If a fault occurs, there is often a simple explanation.
Before calling the after-sales service, please refer to the
fault table and attempt to correct the fault yourself.
Tip: If a meal does not turn out exactly as you wanted,
refer to the "Tested for you in our cooking studio"
section.Here, you will find plenty of cooking tips and
notes.
:Warning
Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be
carried out and damaged power cables replaced by
one of our trained after-sales technicians. If the
appliance is defective, unplug the appliance from the
mains or switch off the circuit breaker in the fuse box.
Contact the after-sales service.
Fault table
:Warning
Risk of electric shock!
■ Work on the appliance electronics may only be
performed by a specialist.
■ Always disconnect the appliance from the power
supply when work is carried out on the electronics.
Switch off the circuit breaker or remove the fuse
from your household fuse box.
--------
Maximum operating time exceeded
Your appliance ends the operation automatically when
no cooking time is set and the setting has not been
changed for a long time.
The actual cooking time until the operation is stopped
automatically varies according to the selected settings.
The appliance display indicates that the operation will
end automatically. Afterwards, the operation is stopped.
To use the appliance again, switch it off beforehand.
Then switch the appliance on again and set the
required operation.
Fault Possible cause Notes/remedy
The appliance does not work The plug is not plugged into the mains Connect the appliance to the power supply
Power cut Check whether other kitchen appliances are working
The circuit breaker is faulty Check in the fuse box to make sure that the fuse for
the appliance is OK
After switching on an operating mode,
a message is shown on the display
which indicates that the temperature
is too high
The appliance has not cooled down sufficiently Allow the appliance to cool down and switch the oper-
ating mode on again
The appliance cannot be switched on;
the 1 symbol is shown on the dis-
play
The automatic childproof lock is activated Press and hold the 0 touch button until the
1 symbol goes out
The appliance cannot be operated
when it is switched on; the 1 symbol
is shown on the display
The childproof lock is activated Press and hold the 0 touch button until the
1 symbol goes out
The appliance does not heat up; 6 is
shown on the display
Demo mode is activated in the basic settings Briefly disconnect the appliance from the mains
(switch off the circuit breaker in the fuse box) and
then deactivate demo mode in the basic settings
within 3 minutes
"EXXXX" appears on the display, e.g.
"E0111"
Technical problem Switch the appliance off and back on again
If the message appears again, call the after-sales
service
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