Why don't the stacker belts turn on Neopost Paper folding machines?
If the stacker belts on your Neopost Paper folding machine do not turn, it could be due to a broken drive belt or a worn drive gear, requiring a service call.
How to troubleshoot Neopost HF90 Folding Machines when control panel lights are not illuminated?
If the control panel lights on your Neopost Folding Machine are not illuminated, there might be several reasons: * There's no power at the wall outlet. Check the wall outlet. * There's no power to the machine inlet. Inspect the power cord for any frayed or broken wires. * There's no power to the control panel. Press the button on the circuit breaker. * There is an internal electrical failure. In this case, you should call for service.
What to do if Neopost Folding Machines display 'Paper out'?
If your Neopost Folding Machine displays 'Paper out', it means the in-feed tray is empty. Simply place documents on the in-feed tray to resolve this issue.
Why did my Neopost HF90 lose power?
If your Neopost Folding Machine is experiencing a power loss, it could be due to a tripped circuit breaker. Try pressing the black reset button on the back of the machine. Also, under adverse conditions, the power input level may drop below acceptable limits. When power is restored, turn the machine off, then turn it on again to restore normal operations.
How to fix double feeding forms in Neopost Folding Machines?
If your Neopost Folding Machine is double feeding forms, it could be because the documents are stuck together or because more tension is needed. To fix this, jog the forms to remove static electricity and/or adjust the infeed tension lever. If the feed tire or separator is worn, call for service.
How to remove black marks on paper from Neopost Paper folding machines?
If you notice black marks on the folded paper from your Neopost Paper folding machine, the in-feed tires, separator, and/or fold rollers are likely dirty. Clean these parts using an approved roller cleaner and rejuvenator.
Why are documents wrinkled in Neopost Paper folding machines?
If documents are wrinkled or crunched when using your Neopost Paper folding machine, it might be because the fold tables are not inserted correctly. Remove and reinstall the fold tables, making sure they are properly positioned. Also, check for and remove any pieces of paper or other materials stuck in the fold table.
What does 'Cover Open' mean on Neopost Paper folding machines?
If your Neopost Paper folding machine displays “Cover Open”, ensure that the cover is closed. The magnetic switch may be broken, or another issue may be present, possibly requiring a service call.
What to do if my Neopost Paper folding machines displays 'Paper Jam'?
If your Neopost Paper folding machine displays 'Paper Jam', it's likely due to a paper misfeed or a paper jam at the exit of the folder. To resolve this, reload the paper or remove the jammed paper and then press the “Counter Reset” button.
What does it mean when Neopost HF90 display 'Cover Open'?
If your Neopost Folding Machine displays 'Cover Open', the magnetic switch may be broken. Ensure that the cover is closed.
General| Speed | Up to 9, 000 sheets per hour |
|---|---|
| Fold Types | Letter, Double Parallel |
| Sheet Capacity | 250 sheets |
| Sheet Size (Minimum) | 3.5" x 5" |
| Sheet Size (Maximum) | 320 x 450 mm |
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