What to do if Neopost Paper folding machines displays 'Paper out'?
If your Neopost Paper folding machine displays the “Paper out “ message, this indicates that the in-feed tray is empty. Place the documents on the in-feed tray to resolve this issue.
Why is my Neopost Paper folding machines not feeding documents?
If your Neopost Paper folding machine is not feeding documents, the feed tire may be dirty. Try cleaning the feed tire. If that doesn't work, the feed tire or separator might be worn, requiring a service call.
What to do if Neopost HF90 display 'Paper Jam'?
If your Neopost Folding Machine displays 'Paper Jam', it could be due to a paper misfeed or paper jammed at the exit of the folder. To resolve this, reload the paper or remove the jammed paper and then press the “Counter Reset” button.
What to do if the fold table stop isn't moving on Neopost Folding Machines?
If the fold table stop is not moving when “Test”/ “Start” is pressed on your Neopost Folding Machine, the fold table may not be plugged in. Ensure the fold table is properly plugged in. If the issue persists, there may be an electrical or mechanical failure, and you should call for service.
What does it mean when Neopost HF90 display 'Cover Open'?
If your Neopost Folding Machine displays 'Cover Open', the magnetic switch may be broken. Ensure that the cover is closed.
How to correct a skewed fold in Neopost HF90 Folding Machines?
If the fold is skewed on your Neopost Folding Machine, the in-feed tray is likely out of adjustment. Turn the skew adjuster knob to correct the skew.
Why are documents wrinkled or crunched in Neopost HF90?
If the documents from your Neopost Folding Machine are wrinkled or crunched, it could be due to incorrectly inserted fold tables or an obstruction in the fold table. Remove and reinstall the fold tables, ensuring they are properly positioned. Also, check for and remove any paper or other material stuck in the fold table.
How to remove black marks on folded paper from Neopost HF90 Folding Machines?
If the folded paper from your Neopost Folding Machine has black marks, it's likely that the in-feed tires, separator, and/or fold rollers are dirty. Clean these parts using an approved roller cleaner and rejuvenator.
Why is my Neopost Folding Machines not feeding documents?
If your Neopost Folding Machine is not feeding documents, it may be because the feed tire is dirty. Clean the feed tire. If the feed tire or separator is worn, call for service.
How to fix double feeding forms in Neopost Folding Machines?
If your Neopost Folding Machine is double feeding forms, it could be because the documents are stuck together or because more tension is needed. To fix this, jog the forms to remove static electricity and/or adjust the infeed tension lever. If the feed tire or separator is worn, call for service.
General| Speed | Up to 9, 000 sheets per hour |
|---|---|
| Fold Types | Letter, Double Parallel |
| Sheet Capacity | 250 sheets |
| Sheet Size (Minimum) | 3.5" x 5" |
| Sheet Size (Maximum) | 320 x 450 mm |
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