9.3 VARIOUS
9. TROUBLESHOOTING
Machine cannot be switched on.
1
Check if the power plug is correctly plugged
into a mains power socket. If yes, check your
electricity supply.
2
If machine still cannot be switched on, call the
NESCAFÉ
®
Dolce Gusto
®
hotline. For hotline
numbers see last page.
1
If the beverage comes out slower than usual
(even in droplets), or if it is cooler than usual
the machine has to be descaled.
Use NESCAFÉ
®
Dolce Gusto
®
liquid descaler. To
order, call the NESCAFÉ
®
Dolce Gusto
®
Hotline
or go on the NESCAFÉ
®
Dolce Gusto
®
website.
1 2
Beverage is splashing out of coee outlet. To stop preparation, touch active hot or cold
water icon. Pull out capsule holder. Put used
capsule in capsule bin.
Insert a new capsule in capsule holder and
insert it back into machine.
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