◦ The green Host Link LEDs remain off until you connect the host cables.
The figure shows an example controller canister. Your controller might have a different
number and a different type of host ports.
(1) Host Link LEDs
(2) Attention LED (Amber)
(3) Seven-segment display
3. From SANtricity System Manager, confirm that the controller’s status is Optimal.
If the status is not Optimal or if any of the Attention LEDs are on, confirm that all cables are correctly
seated, and check that the HIC and the controller canister are installed correctly. If necessary, remove and
reinstall the controller canister and the HIC.
If you cannot resolve the problem, contact technical support.
4. If the new HIC ports require SFP+ transceivers, install these SFPs.
5. If you installed a HIC with SFP+ (optical) ports, confirm the new ports have the host protocol you expect.
a. From SANtricity System Manager, select Hardware.
b. If the graphic shows the drives, click Show back of shelf.
c. Select the graphic for either Controller A or Controller B.
d. Select View settings from the context menu.
e. Select the Host Interfaces tab.
f. Click Show more settings.
g. Review the details shown for the HIC ports (the ports labelled e0x or 0x in HIC Location slot 1) to
determine if you are ready to connect the host ports to the data hosts:
▪ If the new HIC ports have the protocol you expect:
You are ready to connect the new HIC ports to the data hosts; go to the next step.
▪ If the new HIC ports do not have the protocol you expect:
You must apply a software feature pack before you can connect the new HIC ports to the data
hosts. See
Change E5700 host protocol. Then, connect the host ports to the data hosts and
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