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Security Gateway Manual Netgate-6100

PuTTY has issues with line drawing

PuTTY generally handles most cases OK but can have issues with line drawing characters on certain platforms.

These settings seem to work best (tested on Windows):

Window Columns x Rows = 80x24

Window > Appearance Font = Courier New 10pt or Consolas 10pt

Window > Translation Remote Character Set = Use font encoding or UTF-8

Window > Translation Handling of line drawing characters = Use font in both ANSI and OEM modes

or Use Unicode line drawing code points

Window > Colours Indicate bolded text by changing = The colour

Garbled Serial Output

If the serial output appears to be garbled, binary, or random characters check the following items:

• Ensure the terminal program is conﬁgured for the correct speed. (See No Serial Output)

• Ensure the terminal program is conﬁgured for the proper character encoding, such as UTF-8 or Latin-1, de-

pending on the operating system. (See GNU Screen)

Serial Output Stops After the BIOS

If serial output is shown for the BIOS but stops afterward, check the following items:

• Ensure the terminal program is conﬁgured for the correct speed for the installed operating system. (See No

Serial Output)

• Ensure the installed operating system is conﬁgured to activate the serial console.

• Ensure the installed operating system is conﬁgured for the proper console (e.g. ttyS1 in Linux). Consult the

various operating install guides on this site for further information.

• If booting from a USB ﬂash drive, ensure that the drive was written correctly and contains a bootable operating

system image.

2.3 Reinstalling pfSense Plus Software

1. Please open a support ticket to request access to the factory ﬁrmware by selecting Firmware Access as the

General Problem and then select Netgate 6100 for the platform. Make sure to include the serial number in the

ticket to expedite access.

Once the ticket is processed, the latest stable version of the ﬁrmware will be attached to the ticket, with a name

such as:

pfSense-plus-memstick-serial-21.05.2-RELEASE-amd64.img.gz

Note: pfSense

Plus is preinstalled on Netgate appliances, which is optimally tuned for our hardware and

contains some features that cannot be found elsewhere, such as the AWS VPC Wizard.

2. Write the image to a USB memstick. Locating the image and writing it to a USB memstick is covered in detail

under Writing Flash Drives.

Netgate Netgate-6100 - Page 34