Security Gateway Manual XG-7100-1U
Terminal Settings
The settings to use within the terminal program are:
Speed 115200 baud, the speed of the BIOS
Data bits 8
Parity none
Stop bits 1
Flow Control Off or XON/OFF. Hardware flow control (RTS/CTS) must be disabled.
2.2.5 Troubleshooting
No Serial Output
If there is no output at all, check the following items:
• Ensure the cable is correctly attached and fully inserted
• Ensure the terminal program is using the correct port
• Ensure the terminal program is configured for the correct speed. The default BIOS speed is 115200, and many
other modern operating systems use that speed as well. Some older operating systems or custom configurations
may use slower speeds such as 9600 or 38400.
• Ensure the operating system is configured for the proper console (e.g. ttyS1 in Linux). Consult the various
operating install guides on this site for further information.
PuTTY has issues with line drawing
PuTTY generally handles most cases OK but can have issues with line drawing characters on certain platforms.
These settings seem to work best (tested on Windows):
Window Columns x Rows = 80x24
Window > Appearance Font = Courier New 10pt or Consolas 10pt
Window > Translation Remote Character Set = Use font encoding or UTF-8
Window > Translation Handling of line drawing characters = Use font in both ANSI and OEM modes
or Use Unicode line drawing code points
Window > Colours Indicate bolded text by changing = The colour
Garbled Serial Output
If the serial output appears to be garbled, binary, or random characters check the following items:
• Ensure the terminal program is configured for the correct speed. (See No Serial Output)
• Ensure the terminal program is configured for the proper character encoding, such as UTF-8 or Latin-1, de-
pending on the operating system. (See GNU Screen)
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