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General| DOCSIS | 3.0 |
|---|---|
| Channel Bonding | 32x8 |
| Maximum Download Speed | 1.4 Gbps |
| Max Upload Speed | 262 Mbps |
| Hardware Version | V1.0 |
| Ethernet Ports | 1 Gigabit Ethernet |
| Compatible ISPs | Xfinity, Spectrum, Cox |
Details the items included in the cable modem package for initial setup.
Describes the status LEDs located on the front of the cable modem.
Explains the information found on the product label, including serial and MAC addresses.
Identifies the connections and buttons available on the back panel of the cable modem.
Guides the user through the physical installation and activation process of the cable modem.
Provides step-by-step instructions for connecting the modem directly to a computer for initial setup.
Outlines the process of contacting the ISP to activate and configure the cable modem service.
Details the specific steps for setting up internet service with Comcast Xfinity using their activation process.
Provides instructions on how to contact Comcast Xfinity customer service for modem activation assistance.
Explains how to test the internet speed after setup to ensure performance.
Guides users on connecting the activated cable modem to a router for network distribution.
Instructions on how to access the cable modem's web interface using a browser.
Explains how to track the modem's initialization and provisioning status.
Details how to access basic status information about the cable modem.
Guides users on accessing and clearing the event logs for troubleshooting.
Provides steps to change the default administrative password for security.
Instructions on how to restart the cable modem to resolve connectivity issues.
Explains the purpose and outcome of resetting the modem to its original factory defaults.
Details the procedure for performing a factory reset using the physical reset button on the modem.
Describes the process for performing a factory reset via the modem's web interface.
Instructions for modifying the starting frequency for cable connection, with warnings.
Explains how to interpret LED behaviors for diagnosing modem problems.
Provides steps to resolve issues preventing access to the modem's interface.
Offers guidance on resolving problems with the overall internet connection.
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