What to do if all LEDs are off on my NETGEAR Modem?
If all the LEDs are off on your NETGEAR Modem when it's plugged in, first ensure that the power cord is properly connected to both the modem and a functioning power outlet. Also, verify that you're using the 12 VDC, 1.5A power adapter specifically provided by NETGEAR for this modem.
How to fix Ethernet LED off on NETGEAR CM500V Modem?
If the Ethernet LED is off for a port with an Ethernet connection on your NETGEAR Modem, ensure that the Ethernet cable connections are securely plugged into both the modem and the connected device (computer, router, or WiFi router). Also, confirm that the connected hub or computer is powered on and that you are using the correct Ethernet cable.
What to do if all LEDs stay on on my NETGEAR CM500V Modem?
If all the LEDs on your NETGEAR Modem remain on, try resetting the modem's configuration to its factory default settings.
General| Product color | Black |
|---|---|
| DC-in jack | Yes |
| Modem (RJ-11) ports | 2 |
| Ethernet LAN (RJ-45) ports | 1 |
| Cables included | LAN (RJ-45), Phone (RJ-11) |
Explains the status LEDs on the front panel and their meanings.
Describes the connections and buttons located on the rear panel.
Step-by-step guide to install and activate the cable modem service.
Steps to access the cable modem's web interface for management.
How to restore the cable modem to its original factory settings.
Using the front panel LEDs to diagnose problems.
Steps to resolve problems with the cable internet connection.
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