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Power| input voltage | 110–120V, 47–60 Hz |
|---|---|
| output voltage | 12 VDC |
| output current | 1.5 A |
Operating Environment| operating temperature | 32° to 104°F (0° to 40°C) |
|---|---|
| operating humidity | 90% maximum relative humidity, noncondensing |
Interface| local ethernet port | One 10/100/1000 RJ-45 Gigabit Ethernet port |
|---|---|
| internet connector | Coaxial cable connector, DOCSIS 3.1; backward-compatible with DOCSIS 3.0 |
| downstream channels | 2 OFDM and 32 SC-QAM bonded |
Weight and Dimensions| dimensions | 8.8 in x 3.5 in x 5.9 in (223.5 mm x 88.9 mm x 150 mm) |
|---|---|
| weight | 0.95 lb (431 g) |
Details the items included in the modem's package for initial setup.
Explains the status indicators and ports on the front of the cable modem.
Describes the physical connections and buttons located on the back of the cable modem.
Provides details on what information is found on the cable modem's label, such as MAC address.
Lists the necessary operating systems and browsers for installing the cable modem.
Guides users through the process of installing and activating the cable modem.
Outlines the essential information and steps required before activating your internet service.
Instructions for activating internet service with providers other than XFINITY.
Specific steps for activating internet service with XFINITY.
How to measure and verify your internet connection speed.
Steps for connecting the cable modem to a wireless router after activation.
Instructions on how to access the cable modem's web-based management interface.
Guide to modifying the default administrator password for enhanced security.
How to check the progress and status of the cable modem's network initialization.
How to view the modem's current operational status and usage information.
Instructions for viewing and clearing system event logs for troubleshooting.
Advanced setting for configuring the cable connection starting frequency.
Procedure for restarting the cable modem to resolve minor issues.
Restoring the cable modem to its original factory settings and configurations.
Instructions for performing a factory reset using the physical button on the modem.
Steps to perform a factory reset through the modem's web interface.
Using the status LED lights to diagnose and resolve common modem problems.
Solutions for issues preventing access to the cable modem's management interface.
Steps to diagnose and fix problems with the cable internet connection.
A table listing the default configuration settings for the cable modem.
Details the hardware specifications, dimensions, power, and certifications of the modem.
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