NETGEAR CM1000v2 User Manual

Troubleshoot the cable internet connection
If your cable modem cannot access the Internet but the Online LED lights green, make
sure that the cable MAC address or device MAC address of your cable modem is
registered with Internet service provider (see Activate your Internet service (except with
XFINITY) on page 12 or Activate your Internet service with XFINITY on page 13).
User Manual25Troubleshooting
High Speed Cable Modem

NETGEAR CM1000v2 Specifications

Power

input voltage	110–120V, 47–60 Hz
output voltage	12 VDC
output current	1.5 A

Operating Environment

operating temperature	32° to 104°F (0° to 40°C)
operating humidity	90% maximum relative humidity, noncondensing

Interface

local ethernet port	One 10/100/1000 RJ-45 Gigabit Ethernet port
internet connector	Coaxial cable connector, DOCSIS 3.1; backward-compatible with DOCSIS 3.0
downstream channels	2 OFDM and 32 SC-QAM bonded

Weight and Dimensions

dimensions	8.8 in x 3.5 in x 5.9 in (223.5 mm x 88.9 mm x 150 mm)
weight	0.95 lb (431 g)