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NETGEAR CM500 User Manual

NETGEAR CM500
25 pages
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350 East Plumeria Drive
San Jose, CA 95134
USA
February 2015
202-11477-03
CM500 High Speed Cable Modem
User Manual

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NETGEAR CM500 Specifications

General IconGeneral
Supported network protocolsIPv6
Flash memory8 MB
Internal memory128 MB
DC-in jackYes
Ethernet LAN (RJ-45) ports1
Cables includedLAN (RJ-45)
Weight and Dimensions IconWeight and Dimensions
Depth60 mm
Width185 mm
Height124 mm
Weight280 g

Summary

Hardware and Internet Setup

Unpack Your Cable Modem

Details on unpacking the modem and its contents.

Front Panel

Explains the status LEDs on the front of the cable modem.

Back Panel

Describes the connections and buttons on the back of the cable modem.

Product Label

Information about the serial number, MAC address, and login details on the label.

Install and Activate Your Cable Modem

Guide to installing and activating the cable modem with your ISP.

Connect Your Cable Modem to a Router After Installation and Activation

Guide to connecting the modem to a router post-activation.

Manage and Monitor

Log In to the Cable Modem

Steps to access the cable modem's web interface for settings.

View Cable Modem Initialization

Tracks the modem's initialization process and channel status.

View Cable Modem Status

Displays basic information and status of the cable modem.

View and Clear Event Logs

Accesses and manages important event log entries for troubleshooting.

Change the Admin Password

Procedure to change the default login password for security.

Reboot the Cable Modem

Instructions on restarting the cable modem to resolve issues.

Reset the Cable Modem to Factory Default Settings

Restores the modem to its original factory configuration using hardware or software reset.

Change the Cable Connection Starting Frequency

Adjusts the starting frequency for cable connection, use with caution.

Troubleshooting

Use LEDs to Troubleshoot

Interprets LED behaviors for diagnosing modem issues.

Cannot Log In to the Cable Modem

Steps to resolve login problems with the modem interface.

Troubleshoot the Cable Internet Connection

Solutions for problems with the internet connection itself.

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