High Speed Cable Modem
Model CM500
1. Collect your Comcast
information.
Collect your Comcast
account number, account
phone number, and login
information (your email
address or user name and
password).
2. Connect a coaxial cable.
Use the coaxial cable that
is provided by Comcast
Xfinity to connect
the cable port on the
cable modem to a cable
wall outlet.
Make sure that the cable
is tightly connected.
3. Connect a computer to
the cable modem.
Use the Ethernet cable
that is provided in the
package to connect a
computer to the Ethernet
port on the cable modem.
Reboot the computer.
Note: Aer you install and
activate the cable modem,
you can disconnect
the computer and
connect a router to the
cable modem.
Package Contents
4. Connect the power adapter.
Connect the power adapter to the
cable modem and plug the power
adapter into an electrical outlet.
When the startup procedure is
completed, the Power LED
lights
green.
Cable modem
Ethernet cable
Power adapter
Coaxial cable
(not included)
Power adapter
Cable modem
Ethernet cable
Cable wall outlet
Computer
5. Wait for the cable modem to
come online.
The cable modem comes online
when the Internet LED
stops
blinking and lights solid green.
This process might take up to 10
minutes.
6. Set up your Internet service.
Even though an Internet connection
is established, Internet service is
available only aer you set it up
with Comcast Xfinity.
For information about how to set
up your Internet service, see the
other side of this quick start guide.