NETGEAR CM500V User Manual

4
Troubleshooting
This chapter provides information to help you diagnose and solve problems you might experience with your
cable modem. If you do not find the solution here, check the NETGEAR support site at support.netgear.com for
product and contact information.
The chapter contains the following sections:
• Use LEDs to Troubleshoot
• Cannot Log In to the Cable Modem
• Troubleshoot the Cable Internet Connection
• Troubleshoot Voice Connectivity
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NETGEAR CM500V Specifications

General

Product color	Black
DC-in jack	Yes
Modem (RJ-11) ports	2
Ethernet LAN (RJ-45) ports	1
Cables included	LAN (RJ-45), Phone (RJ-11)