Power LED is off.
Make sure that power is supplied to the electrical outlet, and that the Powerline devices are not plugged
into an extension cord, power strip, or surge protector.
Power LED is amber.
Power saving mode occurs when the Ethernet LED is off. This can occur in the following circumstances:
• The Ethernet cable is unplugged.
• The device that is connected through the Ethernet cable is turned off.
• The adapter is idle for 10 minutes.
It returns to normal mode within two seconds after the Ethernet link is established.
Pick A Plug LED is off.
• If you already set network security, make sure that all Powerline devices are using the same encryption
key; for information see the online user manual.
• Press the Factory Reset button on each device for one second to return the Powerline adapter to its
factory default settings.
Pick A Plug LED is amber or red.
Something is interfering with communication between adapters. To resolve this, do the following:
• Move the adapter to another outlet.
• Unplug devices that might be causing interference such as surge suppressors and items with motors.
Ethernet LED is off.
• Make sure that the Ethernet cables are working and securely plugged into the devices.
• Press the Factory Reset button on each device for one second to return the Powerline adapter to its
factory default settings.
Support and Community
Visit netgear.com/support to get your questions answered and access the latest downloads.
You can also check out our NETGEAR Community for helpful advice at community.netgear.com.
Regulatory and Legal
For regulatory compliance information including the EU Declaration of Conformity, visit https://www.netgear.com/about/regulatory/.
See the regulatory compliance document before connecting the power supply.
© NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non‑NETGEAR trademarks are used for
reference purposes only.
NETGEAR INTERNATIONAL LTD
Floor 1, Building 3
University Technology Centre
Curraheen Road, Cork,
T12EF21, Ireland
NETGEAR, Inc.
350 East Plumeria Drive
San Jose, CA 95134, USA
March 2021
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