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ProSAFE WC9500
NETGEAR ProSAFE WC9500 User Manual
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218
10
10.
Manage Rogue Acc
ess P
oints, Guest
Network Ac
c
ess, and User
s
This chapter includes the following sections:
•
Manage Rogue
Access Points
•
Manage Guest Network
Access Through Guest Portals and Captive Portals
•
Manage Users,
Accounts, and Passwords
217
219
Table of Contents
Default Chapter
3
Table of Contents
3
Chapter 1 Introduction
11
Models, Key Features, and Capabilities
12
Model WC7500
12
Model WC7600
12
Model Wc7600V2
13
Model WC9500
13
Model Scalability and Feature Differences
13
Model Common Features and Capabilities
14
What Can You Do with a Wireless Controller
15
Licenses
17
Maintenance and Support
17
Chapter 2 Hardware Descriptions
18
Package Contents
19
Hardware Models WC7500 and Wc7600V2
19
WC7500 and Wc7600V2 Front Panel Ports and Slots
19
WC7500 and Wc7600V2 Back Panel Components
21
WC7500 and Wc7600V2 Product Labels
21
Hardware Models WC7600 and WC9500
22
WC7600 and WC9500 Front Panel Ports and Slots
22
WC7600 and WC9500 Back Panel Components
23
WC7600 and WC9500 Product Labels
24
LED Functions (All Models)
25
Wireless Controller System Components
26
Supported NETGEAR Access Points
27
Supported NETGEAR Antennas
30
Chapter 3 System Planning and Deployment Scenarios
32
Basic and Advanced Setting Concepts
33
Profile Group Concepts
34
Basic Profile
34
Advanced Profile
34
System Planning Concepts
36
Preinstallation Planning
36
Before You Configure a Wireless Controller
36
High-Level Configuration Examples
39
Single Controller Configuration with Basic Profile Group
39
Single Controller Configuration with Advanced Profile Groups
40
Stacked Controller Configuration
41
Management VLAN and Data VLAN Strategies
42
High-Level Deployment Scenarios
44
Scenario Example 1: Network with Single VLAN
44
Scenario Example 2: Advanced Network with Vlans and Ssids
46
Scenario Example 3: Advanced Network with Redundancy
48
Chapter 4 RF Planning and Deployment
52
Application, Browser, and Port Requirements for RF Planning
53
RF Planning Overview
53
Planning Requirements
54
Recommended RF Planning Procedure for a Building
56
Manage a Building and Floors for an RF Plan
56
Add a Building and Floors
57
Add a Single Floor to a Building
59
Scale a Floor
60
Add a Wifi Coverage or Wifi Noncoverage Zone to a Floor
61
Remove a Wifi Coverage or Noncoverage Zone from a Floor
62
Add a Wifi Building Obstacle to a Floor
62
Remove a Building Obstacle from a Floor
64
Add a Wifi Obstruction Area
65
Remove a Wifi Obstruction Area
66
Change the Name, Map, or Dimensions of a Floor
66
Change the Name of a Building
67
Duplicate an Entire Building with All Floors
68
Duplicate a Single Floor
68
Remove a Single Floor
69
Remove an Entire Building with All Its Floors
70
Use the Wifi Auto Planning Advisor to Generate an RF Plan for a Floor
70
Manually Add and Manage Access Points on a Floor Map for an RF Plan
76
Manually Add and Manage Antennas on a Floor Map for an RF Plan
79
Display and Recalculate the Wifi Coverage for a Heat Map
83
Display or Change the Wifi Inventory for an RF Plan
84
Download a Report for an RF Plan
87
View the Heat Map for a Deployed Floor Plan
88
Chapter 5 Installation and Configuration Overview
91
Connect Your Computer to the Wireless Controller
92
Log in to the Wireless Controller
92
Roadmap for Initial Configuration
94
Roadmap for Configuring Management of Your Wifi Network
96
Choose a Location for the Wireless Controller
98
Deploy the Wireless Controller
98
Register the Licenses
99
Chapter 6 Configure the System and Network Settings and
100
Configure the General Settings
100
Manage the Time Settings
101
Manage the IP, VLAN, and Link Aggregation Settings
102
Management VLAN Concepts
102
Untagged VLAN Concepts
103
Controller Link Aggregation Concepts
103
Configure the IP, VLAN, and Controller Link Aggregation Settings
104
Manage the DHCP Server
106
Add a DHCP Server
106
Change the Settings for a DHCP Server
108
Remove a DHCP Server
109
Register Your Licenses
110
Configure the License Server Settings
110
Register Your Licenses with the License Server
111
Manage Certificates
113
Configure Syslog, Alarm Notification, and Email Settings
114
Configure the Syslog Settings for an Internal Syslog Location
114
Configure the Syslog Settings for an External Syslog Location
116
Configure Alarm Notification Settings
118
Configure the Email Notification Server
119
Chapter 7 Manage Security Profiles and Profile Groups
120
Wifi Security Profile Concepts
121
Small WLAN Networks
121
Large WLAN Networks
122
Profile Naming Conventions
122
Considerations before You Configure Profiles
122
Basic and Advanced Security Configuration Concepts
123
Manage Security Profiles for the Basic Profile Group
124
Configure a Profile in the Basic Profile Group
124
Change the Settings for a Profile in the Basic Profile Group
128
Remove a Profile from the Basic Profile Group
129
Manage Security Profiles for Advanced Profile Groups
129
Add an Advanced Profile Group
129
Remove an Advanced Profile Group
131
Configure a Profile in an Advanced Profile Group
131
Change the Settings for a Profile in an Advanced Profile Group
135
Remove a Profile from an Advanced Profile Group
136
Network Authentication and Data Encryption Options
137
Manage Authentication Servers and Authentication Server Groups
140
Authentication Server Concepts
140
Configure Basic Authentication Server Settings
142
Configure a RADIUS Authentication Server Group
144
Remove a RADIUS Authentication Server Group
145
Manage MAC Authentication and MAC Authentication Groups
146
Guidelines for External MAC Authentication
146
Configure Basic Local MAC Authentication Settings
146
Remove a MAC Address from a Wireless Client List
148
Import a MAC List from a File
148
Configure a Local MAC Authentication Group
149
Remove a Local MAC Authentication Group
151
Select an ACL for a Profile in the Basic Profile Group
151
Select an ACL for a Profile in an Advanced Profile Group
152
Chapter 8 Discover and Manage Access Points
154
Access Point Discovery Guidelines
155
General Discovery Guidelines
155
Layer 3 Discovery Guidelines
155
Remote Access Point Discovery Guidelines
157
Discover Access Points with the Discovery Wizard
159
Discover Access Points in Factory Default State and Access
159
Points in a Layer 2 Subnet
159
Discover Access Points Installed and Working in Standalone Mode in Different Layer 3 Networks
163
Manage the Managed AP List
167
View the Managed AP List
167
Change Access Point Information on the Managed AP List
170
Remove Access Points from the Managed AP List
173
Assign Access Points to Buildings, Floors, and Advanced Profile Groups
174
Chapter 9 Configure Wifi and Qos Settings
178
Basic and Advanced Wifi and Qos Configuration Concepts
179
Configure the Radio
179
Configure the Radio for the Basic Profile Group
179
Configure the Radio for an Advanced Profile Group
180
Configure Wifi Settings
182
Configure Wifi Settings for the Basic Profile Group
182
Override Channel and Transmission Power in the Basic Profile Group
186
Configure Wifi Settings for an Advanced Profile Group
188
Override Channel and Transmission Power in an Advanced
193
Profile Group
193
Configure Channels
195
Specify Radio Frequency Management
198
Radio Frequency Concepts
198
WLAN Healing Concepts
198
Configure Radio Frequency Management for the Basic Profile Group
199
Configure Radio Frequency Management for an Advanced
200
Profile Group
200
Manage Airqual for a Profile Group
203
Airqual Concepts
203
Configure Airqual for the Basic Profile Group
203
Configure Airqual for an Advanced Profile Group
205
Manage Quality of Service for an Advanced Profile Group
207
Quality of Service Concepts
207
Configure Quality of Service for a Profile Group
208
Manage Load Balancing
210
Load Balancing Concepts
210
Configure Load Balancing
211
Manage Rate Limiting
212
Rate Limiting Concepts
212
Configure Rate Limiting for the Basic Profile Group
213
Configure Rate Limiting for an Advanced Profile Group
214
Manage the LED Behavior
215
Manage the LED Behavior for the Basic Profile Group
215
Manage the LED Behavior for an Advanced Profile Group
216
Chapter 10 Manage Rogue Access Points, Guest Network
218
Manage Rogue Access Points
219
Rogue Access Point Concepts
219
Configure Basic Rogue Detection Settings
219
Classify Rogue Access Points
220
Import a List of Known Access Points from a File
222
Manage Guest Network Access through Guest Portals and Captive Portals
223
Portal Concepts
223
Configure a Basic Guest Portal or Captive Portal
224
Configure an Advanced Guest Portal or Captive Portal
229
Remove a Portal
236
Manage Users, Accounts, and Passwords
236
User and Account Concepts
236
Change the Password of the Default Admin Account of the Wireless Controller
237
Add a Management User
239
Add a Wifi User
240
Add a Captive Portal Account
241
Add a Logo and Message on Captive Portal User Information
243
Add a Captive Portal User
245
Add Multiple Captive Portal Users Simultaneously
247
Change the Settings for a User or Account
250
Remove Users or Accounts
250
Export a List of Users or Accounts
251
Chapter 11 Maintain the Wireless Controller and Access Points
253
Manage the Configuration File or Upgrade the Firmware
254
Back up the Configuration File
254
Restore the Configuration File
255
Upgrade the Firmware
256
Reboot the Wireless Controller
259
Reset the Wireless Controller
259
Manage Extended Storage
260
Manage Remote Access
262
Specify Session Time-Outs
263
Save the Logs
264
Save the System Logs
264
Save and Clear the Logs for an Access Point
265
View Alerts and Events
267
View System Alerts
267
View Radio Frequency Events
268
View Load-Balancing Events
269
View Rate-Limit Events
271
View Redundancy Events
272
View Stacking Events
273
Manage Licenses
274
View Your Licenses
274
Retrieve Your Licenses
276
Reboot Access Points
277
Configure Multicast Firmware Upgrade for Access Points
278
Change the Multicast Firmware Upgrade Settings
278
Disable Multicast Firmware Upgrade
279
Chapter 12 Manage Stacking and Redundancy
280
Stacking Concepts
281
Configure a Stack of Wireless Controllers
283
Remove a Wireless Controller from a Stack
287
Select Which Wireless Controller in a Stack to Configure
288
Manage Redundancy for a Single Controller
291
VRRP Redundancy Concepts
291
Configure a Single Controller with Redundancy
293
Manage a Redundancy Group with N:1 Redundancy
297
VRRP N:1 Redundancy Concepts
297
Configure a Redundancy Group with N:1 Redundancy
300
Replace a Redundant Controller
305
Remove a Redundancy Group
306
Chapter 13 Monitor the Wifi Network and Its Components
308
Monitor the Network
309
View the Network Summary Page
309
View the Wireless Controllers in the Network
311
View the Access Points in the Network
313
View the Clients in the Network
318
View the Profiles in the Network
322
Monitor the Wireless Controller
324
View the Wireless Controller Summary Page
324
View Wireless Controller Usage
327
View Access Points that the Wireless Controller Manages
328
View Clients on Access Points that the Wireless Controller Manages
333
View Neighboring Clients that the Wireless Controller Detects
337
View Neighboring Access Points that the Wireless Controller
339
Does Not Manage
339
View Security Profiles that the Wireless Controller Manages
340
View DHCP Leases that Are Provided by the Wireless Controller
342
View Captive Portal Users on Access Points that the Wireless Controller Manages
343
View the Guest Email Address Database for Access Points that the Wireless Controller Manages
345
View Airqual for the Channels in a Profile Group
346
Monitor the Ssids on the Wireless Controller
348
Monitor Local Clients in the Network
353
Monitor Accepted Clients
353
Monitor Blacklisted Clients
357
Chapter 14 Troubleshooting and Diagnostics
360
Troubleshoot Basic Functioning
361
Power LED Is Not Lit
361
Status LED Never Turns off
361
Ethernet Port Leds Are Not Lit
361
Troubleshoot the Web Management Interface
362
Check the Ethernet Cabling
362
Check the IP Address Configuration
362
Check the Internet Browser
363
Troubleshoot a TCP/IP Network Using the Ping Utility
363
Use the Reset Button to Restore Default Settings
364
Resolve Problems with Date and Time
364
Resolve Network Problems
365
Resolve Problems with Access Points
365
Resolve Discovery Problems
365
Resolve Connection Problems
366
Network Performance and Rogue Access Point Detection
366
Use the Diagnostic Tools on the Wireless Controller
366
Ping an Access Point
367
Trace a Route to an Access Point
368
View the Console Debug Logs of an Access Point
369
Capture Wifi Packets
371
Appendix A Controller-Managed Access Points
374
Overview
375
Change IP Address and VLAN Settings on a Controller-Managed Access Point
376
Reenable the DHCP Client on a Controller-Managed Access Point
377
Upgrade or Change Firmware on a Controller-Managed Access Point
378
Save and View the Logs on a Controller-Managed Access Point
381
Enable Link Aggregation on a WAC740 Access Point
382
Change the Password on an Access Point
383
Convert an Access Point from Controller-Managed to Standalone
385
Appendix B Factory Default Settings, Technical Specifications, and Passwords Requirements
386
Factory Default Settings
387
Technical Specifications Models WC7500 and Wc7600V2
387
Technical Specifications Models WC7600 and WC9500
388
Password Requirements
389
Index
391
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NETGEAR ProSAFE WC9500 Specifications
General
Brand
NETGEAR
Model
ProSAFE WC9500
Category
Controller
Language
English
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