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9. Troubleshooting
Diagnose and solve problems
This chapter provides information to help you diagnose and solve problems you might have with
your Trek. If you do not find the solution here, visit the NETGEAR support site at
support.netgear.com for product and contact information.
The chapter contains the following sections:
• Quick Tips
• Troubleshoot with the LEDs
• Cannot Log In to the Trek
• Cannot Access the Internet
• Changes Not Saved
• Incorrect Date or Time
• Wireless Connectivity
• Restore the Factory Settings and Password
• Troubleshoot Your Network Using the Ping Utility