Why does my NETSPA Swimming Pool Cleaner move so slowly?
Your NETSPA Swimming Pool Cleaner might be moving slowly because the glove box is full. Clean the glove box and filter cover. Also, check for any debris stuck under the rotating head. You can rotate it by hand and rinse it with water until it moves smoothly.
What to do if my NETSPA Swimming Pool Cleaner charger always shows a red light?
If your NETSPA Swimming Pool Cleaner charger continuously shows a red light and doesn't switch to green after 8 hours, it indicates battery damage. Contact your dealer to replace the battery. Do not attempt to replace the battery yourself, as it can cause serious injury and void the warranty.
What to do if my NETSPA Swimming Pool Cleaner charger shows a green light when charging?
If the charger of your NETSPA Swimming Pool Cleaner shows a green light all the time when charging after use, it means the charger is damaged. Contact the dealer for a replacement. Using the wrong external adapter can damage the robot or battery and will void the warranty.
What to do if debris escapes from my NETSPA Swimming Pool Cleaner?
If debris is escaping from your NETSPA Swimming Pool Cleaner, the valve of the suction nozzle at the bottom of the cleaner might be broken. This baffle acts like a door to prevent debris from escaping the chamber. Contact your dealer for replacement parts and instructions.
How to fix a NETSPA Swimming Pool Cleaner turning head that doesn't rotate?
If the turning head of your NETSPA Swimming Pool Cleaner isn't rotating or is moving very slowly, the glove box may be full. Clean the glove box and filter cover.
What to do if debris enters the outside of the filter cover of my NETSPA Swimming Pool Cleaner?
If debris is getting outside the filter cover of your NETSPA Swimming Pool Cleaner, the filter cover is likely damaged. Replace it with a new one. Contact your dealer for replacement parts.
Why does my NETSPA Swimming Pool Cleaner still work without water?
If your NETSPA Swimming Pool Cleaner continues to function without water, it's likely because residual moisture is causing a short circuit. Leave it out of the water for a few seconds to allow it to dry. Also, remove any hair or debris from the contact points.
What to do if my NETSPA Swimming Pool Cleaner doesn't pick up debris and stops moving?
If your NETSPA Swimming Pool Cleaner isn't capturing debris or stops moving, here are a few things to check: 1. The battery may be low, so charge the robot. 2. The impeller might be stuck. Turn off the power and check if it rotates. If not, contact your dealer. 3. The glove box could be full; clean it and the filter cover. 4. The cleaner may be blocked by an obstacle. Check for and remove any obstructions. 5. The robot might be blocked by the suction of the main pool floor drain. Turn off the filtration system. You may also need to flatten the pool bottom or trim the bottom brush strip. If you need replacement parts, contact your dealer. 6. The operation time was shorter than expected, so clean the filter chamber and recharge the robot for 4-5 hours. 7. The wheel might be stuck. Ch...
Instructions and diagrams for maintaining and replacing the robot's impeller.
Instructions and diagrams for maintaining and replacing the robot's main and steering wheels.
Crucial warnings regarding lithium battery handling, removal, and disposal to prevent injury or damage.
Step-by-step guide for replacing the battery, emphasizing consulting the dealer.
Troubleshooting steps for when the robot fails to pick up debris, covering low battery and impeller issues.
Exclusions, limitations, and scope of the product's limited warranty, including country-specific validity.
General| Type | Robotic |
|---|---|
| Warranty | 2 years |
| Pool Type | In Ground |
| Cleaning Area | Floor, Walls, Waterline |
| Cleaning Cycle Duration | 2.5 hours |
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