NewAir NIM033SS00 - User Manual

Questions and Answers

C
Candice JohnsonJul 28, 2025
Why is my NewAir NIM033SS00 making ice but there is no ice?
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  Lori EvansJul 28, 2025
  If your NewAir Ice Maker is making ice at a normal cycle but no ice is being produced, the ambient or water temperature could be too high, there could be refrigerant liquid leakage, or the pipe in the cooling system might be blocked. Ensure the ice maker is not near heat sources exceeding 90 degrees and refill the tank with cold water. If this doesn't resolve the issue, contact customer service, as refrigerant leakage or a blocked pipe would require professional attention.
J
Jason KnappAug 2, 2025
How to fix “ADD WATER” indicator on NewAir NIM033SS00 Ice Maker?
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  Ana NovakAug 2, 2025
  If the “ADD WATER” indicator is illuminated on your NewAir Ice Maker, it means the water level is low. To resolve this, press the “ON/OFF” button, fill the water tank, and then press the “ON/OFF” button again to restart the ice maker.
T
Teresa HernandezAug 9, 2025
Why does ice stick together in my NewAir NIM033SS00?
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  Daniel MillerAug 9, 2025
  If the ice cubes from your NewAir Ice Maker are sticking together, it could be due to a too-long ice-making cycle, parts of the evaporator rods being too large, or the water temperature in the inner tank being too low. Try stopping the ice maker and restarting it after the current ice melts and falls off, then turn the unit back on. Also, try changing the water in the reservoir and using colder water to fill the tank.
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Dr. Sandra KaufmanAug 14, 2025
What to do if the “ICE FULL” indicator is on my NewAir Ice Maker?
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  Samantha SanchezAug 14, 2025
  If your NewAir Ice Maker displays the “ICE FULL” indicator even when it's not, the ice basket might be full, the ice sensor could be broken, or the ice scoop might be stuck. First, remove any ice from the basket. If that doesn't work, try pressing the “ON/OFF” button to restart ice production; if it doesn't restart, you should contact customer service. Also, check to see if ice is blocking the ice scoop and remove any ice.
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Ashley VasquezAug 21, 2025
What to do if ice is full but the light is off on my NewAir NIM033SS00 Ice Maker?
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  Nicole AndersonAug 21, 2025
  The ice maker’s light location is too strong, and it effects the infrared detection. Move the NewAir Ice Maker near a darker location.

Summary

Specifications

Register Your Product Online

Service and Support

Diagnose troubleshooting and service issues faster and more accurately.

Recall Notifications

Stay up-to-date on safety, system updates, and recall notifications.

Special Promotions

Opt-in for NewAir promotions and offers.

Safety Information & Warnings

General Electrical Safety Warnings

Basic safety precautions for electrical appliances to reduce risk of fire, shock, injury.

Safe Operation and Handling

Guidelines for safe use, including child supervision, cord management, and maintenance.

Getting To Know Your Ice Maker

Ice Basket and Scoop

Used for storing and serving the ice.

Windowed Cover

Allows checking ice production without opening the lid to let in warm air.

Air Vents

Located on sides and back to prevent overheating; requires ventilation space.

Water Drain

Allows you to empty the water from the tank easily.

Max Fill Line

Line inside the water tank below the ice tray marking the maximum fill level.

Controls and Indicator Lights

Details on ON/OFF, SELECT, ICE FULL, and ADD WATER indicators.

Operating Procedures

Unpacking Your Ice Maker

Steps for removing packaging, checking contents, and initial cleaning of the unit.

Connecting Your Ice Maker

Instructions for proper grounding and plugging into a 120V AC outlet.

Using Your Ice Maker

Steps to turn on the unit, add water, and begin the ice making process.

Cleaning & Maintenance

Electrical Schematic Diagram

Troubleshooting

Limited Manufacturers Warranty