Problem Potential Reason
Potential solution
Sparking
Burnt on food debris
Spillages or splashes can burn and catch fire, all food
that is put into the microwave should be appropriately
covered. All spillages or splashes must be cleaned, and
all areas of microwave cleaned after each
Burnt on food debris in the microwave, on the
waveguide and the behind the waveguide can cause the
microwave to 'spark'. This is because burnt on debris
can be focused on by the microwaves and spark.
Microwaves must be thoroughly cleaned after every
use to ensure no food is burnt on to any part of the
microwave.
If the microwave does 'spark' the waveguide must be
disposed, the microwave
must be cleaned thoroughly
and then contact customer services for a replacement
waveguide.
The replacement waveguide should be fitted and the
microwave should operate normally. However, if the
microwave 'sparks' again on first use (after the
waveguide has been replaced and the microwave
cleaned,
please contact the customer services for
No metal or foil should be put inside a microwave as it
can cause 'sparking' which can damage the microwave.
The only metal accessories that should be used inside
the microwave are the ones supplied by the
manufacturer
Pressure build up in food
Food with none porous skins (potatoes for example),
must be pierced to allow steam to escape. As the build
up of pressure can cause food to burst and create a 'fire
hazard‘.
Operated empty or with no
Microwaves cannot be run empty, microwaves need
moisture to operate correctly.
If microwaves are operated empty or are used to heat
up plates (this
is not permitted), the microwaves can
focus on a single point inside the microwave. This can
cause a heat spot, which can cause the area to become
deformed, warped or start to melt.
If microwaves are operated empty or to heat up foreign
objects this will void the
warranty.
PROBLEM SOLVING
26
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