Next 677336 - Noise and Door Mechanism Troubleshooting; Solutions for Noise and Door Issues

PROBLEM SOLVING
28
Problem Potential Reason
Potential solution
Over heating Cooling vents covered
Cooling vents allow the heat and steam to escape from
the microwave. These cannot be covered as it can
cause excessive water to settle inside the microwave
or the microwave to overheat.
The
instructions in the instruction manual must be
followed or the warranty will be void.
Too noisy
Glass turntable fitted
incorrectly
Check that the glass turntable has been placed
correctly on the turntable correctly and is not hitting
the walls/doors of the microwave during operation
Dishes/plate are too
large for the microwave
Check that the dishes/plates are the correct size for
the microwave and that they are not hitting the
walls/door of microwave during operation
Door not
shutting/locking
Glass turntable fitted
incorrectly
Check that the glass turntable has been placed
correctly on the turntable
and is stopping the door
from shutting correctly
Latches have become
deformed
If the microwave is within
its warranty period, please
contact customer services for further advice or take
the microwave back to the retailer it was
purchased
from for a refund or replacement
Turntable not rotating
Turntable coupling not
fitted or tape not
removed
Check that the turntable coupling is fitted
correctly
and
the transportation tape has been removed
Turntable roller ring not
fitted or fitted
incorrectly
Check that the roller ring has be placed under the
turntable and that it is position correctly
Glass turntable fitted
incorrectly
Check that the glass turntable has been placed
correctly on the turntable correctly
Turntable has developed
a fault
If the microwave is within
its warranty period, please
contact customer services for further advice or take
the microwave back to the retailer it was
purchased
from
for a refund or replacement