18
6. FAQ
Problem Causes Solution
No display after
pressing the power
button.
Without installing battery or battery
is low.
Verify the battery is installed, change
the battery.
Without sound when
playing music.
1. Volume is too low or without
music in your player.
2. Battery is low.
3. Music or WMA file is corrupt.
1. Adjust the volume or download the
file again.
2. Change the battery
3. Download the documents again.
Can ‘t download
music file after
connection.
1. HOLD is on, the disk is write
protected.
2. The USB is not connected to PC
properly.
3. Storage directory is wrong.
1. Press the HOLD switch to the
opposite direction.
2. Connect to the USB interface again
and verify PC identified the
removable disk.
3. Maximum 256 folders or files can
be saved under root directory. If
exceeded, please create another
subdirectory under root directory
before copy.
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