Troubleshooting Reference
Manual # 42-02-1P28 A3 5-51
CARTOP INSP ENABLE FAULT (490) Description: The Cartop Inspection Enable input is being seen active while
the car is not on Cartop Inspection. The controller determined this input to
be failed closed.
Troubleshooting:
Check Cartop enable switch.
Check Cartop enable input.
CARTOP INSPECTION (57) Description: The car is on Cartop Inspection mode. Cannot be bypassed.
System Verifies:
- Mode of Operation = Inspection CT
Troubleshooting:
If in error, verify cartop inspection inputs. 24VDC at INCT disables car top
inspection.
CC SECURITY DISABLED (270) Description: Car call security has been disabled. Informational.
CDB SWITCH FAULT (227) Description: Generated when the CDB and CDBO inputs are in the same
state indicating a possible failure of the car door bypass switch.
Troubleshooting:
Toggle the car door bypass switch and verify that the diagnostic LEDs for
the switch also toggle (CDB, CDBO). PLD Inputs, screen 1.
Verify that the CDBTST jumper is inserted in the OFF position.
CELL BATTERY VOLTS LOW (272) Description: Low HC-MPU-2-TS battery voltage. Battery backs-up run time
parameters. Informational. Replace battery.
CFG ERR: 2-STOP CONFIG (189) Description: Generated when a car is set to be a two stop installation and
the CONFIG terminal is low (0V). Alternatively, when the car is set to be
more than two stops and the CONFIG terminal is high (+24V). Also gener-
ated if both the CONFIG terminal and the DLMS terminal are high
(+24V).Cannot be bypassed.
Troubleshooting:
Verify top and bottom floor settings in the Building Setup menu.
Check voltage at the CONFIG terminal matches the settings.
Check voltage at the DLMS terminal matches settings.
CFG ERR: CAR PANEL INSP (190) Description: User defined car panel inspection settings and car panel
inspection hardware configuration do not match. Cannot be bypassed.
Troubleshooting:
Verify touch screen settings against job prints.
Verify actual installation against job prints.
CFG ERR: CONTROLLER TYPE (188) Description: The user defined controller type (Hydraulic) does not match
the hard wired default at HC-MPU-2-TS input TR_HY. (TR_HY at 24VDC for
hydraulic applications.) Cannot be bypassed.
Troubleshooting:
Verify correct controller type on touch screen (CONFIG 01 > Building Setup
> Controller Type).
Verify state of HC-MPU-2-TS board TR_HY input (IDC, upper right edge of
HC-MPU-2-TS board). If not in accordance with description above, contact
MCE.
CFG ERR: HOIST. ACCESS (191) Description: User defined hoistway access settings and the access hard-
ware configuration do not match. Cannot be bypassed.
Troubleshooting:
Hoistway access option set to disabled and one of the access inputs (INA,
ATU, ATD, ABU, ABD) is active.
Hoistway access option set to bottom and one of the top access inputs
(ATU, ATD) is active.
Hoistway access option set to top and one of the bottom access inputs
(ABU, ABD) is active.
Table 5.10 Touch Screen Event Listings
Event Description
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