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Troubleshooting
05
01.Indicator Light Red Steady
Possible Cause
Cover not closed
No labels
Label paper not pulled out of
the paper compament
Print head temperature too high
Check and close the cover.
Inse label paper; refer to label paper
installation.
Pull out the label paper from the compament
and close the compament cover.
Follow the prompts on the application.
Stop printing and resume printing after the
print head has cooled down.
Solution
Printing error
02.Follow the prompts on the application.
Possible Cause
Printer not powered on
Device connections have
exceeded the limit
Bluetooth is not enabled
on your phone
Connect the power and turn on the power
button.
Device connections have exceeded the limit.
Bluetooth is not enabled on your phone.
Solution