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48 Before Contacting Customer Support
Troubleshooting
Before Contacting Customer Support
You may be able to resolve any issues with the camera by following the
steps below. Check this list before consulting your retailer or Nikon-
authorized service representative.
Check the list of common problems.
Common problems and solutions are listed in the
troubleshooting section of the Reference Guide.
1
Turn the camera off and remove the battery, then wait about
a minute, re‑insert the battery and turn the camera on.
D The camera may continue to write data to the memory card
after shooting. Wait at least a minute before removing the
battery.
2
Search Nikon websites.
• For support information and answers to frequently asked
questions, visit the website for your country or region
( 0 17).
• To download the latest firmware for your camera, visit:
https://downloadcenter.nikonimglib.com/
3
Consult a Nikon‑authorized service representative.
4
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