Nintendo DSI - Warranty and Support Information; Warranty Claims and Hotline

[0809/UKV/TWL-HW]
12 MONTHS WARRANTY - applicable to the NINTENDO DSi
and the NINTENDO DSi XL HARDWARE
(hereinafter referred to as “Nintendo DSi system”)
CONSUMER WARRANTY
This warranty covers the Nintendo DSi system and the original built-in software included with the Nintendo DSi
system at the time of purchase (the “Nintendo DSi Operating Software’). (In this warranty, the Nintendo DSi
system and the Nintendo DSi Operating Software are together referred to as the “Produet’).
Subject to the terms and exclusions below, Nintendo warrants to the original consumer purchasing the Product
(‘you’) that, for a period of 12 months from the date of the purchase of the Product by you, the Product will be
free from defects in materials and workmanship.
To make a valid claim under this warranty, you must notify Nintendo of the defect in the Product within 12
‘months of the date of the purchase of the Product by you and you must retum the Product to Nintendo within
30 days of notifying Nintendo of that defect. If, having inspected the Product, Nintendo accepts that the
Product is defective, Nintendo will (at its sole discretion) either repair or replace the part causing the defect or
replace the Product without charge.
This warranty does not affect your statutory rights.
EXCLUSIONS,
This warranty does not cover:
* software (other than the Nintendo DSi Operating Software) or games (whether or not included with the
Product
at
the
time
of
purchase);
* accessories, peripherals or other items that are intended for use with the Product but are not manufactured
by or for Nintendo (whether or not included with the Product at the time of purchase);
* the Product if it was purchased outside the European Economic Area;
* the Product if it has been resold, or used for rental or commercial purposes;
* defects in the Product that are caused by accidental damage, your and/or any third party's negligence,
unreasonable use, use with products not supplied or licensed by Nintendo (including, but not limited to,
non-licensed game enhancements, copier devices, adapters, power supplies or non-licensed accessories),
computer viruses or connecting to the internet, use of the Product otherwise than in accordance with the
Nintendo DSi Operations Manual or any other instructions provided with the Product, or any other cause
unrelated to defects in material and workmanship;
* gradual decrease over time in the capacity and performance of the Nintendo DSi Rechargeable Battery Pak
(TWL-003) or Nintendo DSi XL Rechargeable Battery Pak (UTL-003) (which, to avoid any doubt, will not be
deemed to be a defect in material or workmanship of the Product).
* the Product if it has been opened, modified or repaired by any person other than Nintendo or it has its serial
number altered, defaced or removed; or
* loss of any data loaded or stored on the Product by any person other than Nintendo.
HOW TO MAKE A CLAIM
To notify Nintendo of a defect covered by this warranty, please contact:
Nintendo Service Centre
Codestorm House, Walton Road, Farlington, Hampshire PO6 1TR, Tel:
(calls are charged at National Rates for UK customers and International
obtain permission from the person responsible for the bil
Before sending the Product to the Nintendo Service Centre, you shoul
confidential files or data. You accept and agree that Nintendo will not be
corruption of your files or data that have not been deleted or
you make a back up copy of any data that you do not rem
When sending the Product to the Nintendo Service Cent
4. use the original packaging where possible;
2. provide a description of the defect;
3. attach a copy of your proof of purchase, ensuring that it c
4, ensure that itis received by Nintendo
If the above 12 months warranty
covered by this warranty, Nint
replace the Produot (at its sole
any charges for such servio
fate of purchase of the Product; and
and International Rates for Irish customers - please
responsible for the bill before calling).
@ may only be used with the Product and may not be used for any other
, reverse engineer, decompile, disassemble or modify the Nintendo DSi
[1108/U)
Sy HOTLINE
Call our games hotline for assistance on all Ninte:
software, hardware and accessories. Our dedicateé
can answer all your gameplay questions of
ensure that you get the most from
etwork provider.
sing a mobile phone.
‘om outside the UK will be charged
by the provider of the network being used
the international call.
lission from the person responsible
aying the bill before calling.)
‘open Monday to Friday from 08:30 to 19:00,
and Saturday from 08:30 to 15:30"*.
arges and opening hours are correct at time of printing
~— November 2008 —
but are subject to change without prior notice.)
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