Nokia 109 - Troubleshooting Common Issues

Restore all
Security
Configuration
Restore factory sett.
Restore sett. only
Select SelectBack Back
Select Restore factory sett. >
Restore sett. only.
3
OK
Security code:
Clear
Type in the security code, then select
OK.
4
OK
Restore complete
Your phone switches off and on again.
This may take longer than usual. See
11.
5
Troubleshooting
If you have an issue, do the following:
• Switch the phone off, and remove
the battery. After about a minute, put
the battery back in, and switch the
phone on again.
• Update your phone software:
Select Menu > Settings and Device >
Device updates.
• Restore the original factory
settings: End all calls and connections,
and select Menu > Settings and
Restore factory sett. > Restore sett.
only.
If your issue remains unsolved,
contact Nokia for repair options at
www.nokia.com/support. Before
sending your phone for repair, back up
your data, as all personal data in your
phone may be deleted.
You can also go to www.nokia.com/
support where you can find:
• Troubleshooting info
• News on apps and downloads
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