Find your model number and serial number (IMEI)
If you need to contact your care point or your service provider, you may need info such as the model
number and the serial number (IMEI). To see the model number, dial *#0000#. To see the serial number,
dial *#06#.
If you have a dual SIM phone, only IMEI1 is needed.
You can also find the info on your phone label, which is located under the battery.
The IMEI is also visible on the original sales box.
Product and safety info
For info on HMD Global, go to www.nokia.com/mobile-privacy. For the online user guide, even more
info, and troubleshooting help, go to www.nokia.com/mobile-support.
Network services and costs
You can only use your device on the GSM 900, 1800 MHz networks. You need a subscription with a
service provider.
Using some features and services, or downloading content, including free items, require a network
connection. This may cause the transfer of large amounts of data, which may result in data costs. You
may also need to subscribe to some features.
Emergency calls
Important: Connections in all conditions cannot be guaranteed. Never rely solely on any wireless
phone for essential communications like medical emergencies.
Before making the call:
x Switch the phone on.
x Move to a place with adequate signal strength.
1. Press the end key repeatedly, until the home screen is shown.
2. Type in the official emergency number for your present location. Emergency call numbers vary
by location.
3. Press the call key.
4. Give the necessary info as accurately as possible. Do not end the call until given permission to
do so.
You may also need to do the following:
x Put a SIM card in the phone.
x If your phone asks for a PIN code, type in the official emergency number for your present
location, and press the call key.
x Switch the call restrictions off in your phone, such as call barring, fixed dialling, or closed user
group.
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