CONFIDENTIAL
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Customer Care Europe, Middle East & Africa NAM-2 Repair Hints
Technical Services / SCCE Training Group Version 2.0 Approved
© 2004 Nokia Corporation
03/03/2004
© NMP 2004
Checked by:
SCCE
Approved by:
SCCE Training Group
Introduction
IMPORTANT:
This document is intended for use by authorized NOKIA service centers only.
The purpose of this document is to provide some further service information for NOKIA 2100 phones.
It contains a lot of collected tips and hints to find faults and repair solutions easily.
It also will give support to inexperienced technicians.
Saving process time and improving the repair quality is the aim of this document.
It is built up based on fault symptoms (listed in "Contents"), followed by detailed description for further
analysis.
The document is to be used additionally to the service manual and other service information such as Service
Bulletins. For that reason it does not contain any circuit or schematic diagrams.
All measurements are made using following equipment:
Nokia repair SW: WINTESLA Version 6.48.001
MCU SW: 5.56
Nokia module jig: MJS - 9
Digital multimeter: Fluke 73
Oscilloscope: Fluke PM 3380A/B
Spectrum Analyzer: Advantest R3131 with an analog probe
RF-Generator / GSM Tester: Rohde & Schwarz CMU 200
While every endeavor has been made to ensure the accuracy of this document, some errors may exist. If the
reader finds any errors, NOKIA should be notified in writing, using the following procedure:
Please state:
title of the document + issue number/date of publication.
page(s) and/or figure(s) in error.
Please send to: Nokia GmbH
Service & Competence Center Europe
Meesmannstr.103
D-44807 Bochum / Germany
Email: training.sace@nokia.com
Copyright © Nokia Mobile Phones
This material, including documentation and any related computer programs is protected by copyright,
controlled by Nokia Mobile Phones. All rights are reserved. Copying, including reproducing, modifying,
storing, adapting or translating any or all of this material requires the prior written consent of Nokia Mobile
Phones. This material also contains confidential information, which may not be disclosed to others without
the prior written consent of Nokia Mobile Phones.