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2
• The phone’s model number (3360)
• The ESN (serial number)
• Your ZIP code
The serial number is on the phone’s label. See “Find information about 
your phone” for help.
Have the phone or accessory handy
Whether you’re calling your phone or an accessory, you should have the 
the equipment with you when you call. For example, if you’re calling 
about a headset, please have it handy. That way, if a Nokia representative 
asks a specific question about the accessory, you will have it available for 
quick reference.
Nokia Customer Care Center, USA Customer Service, Canada
Nokia Mobile Phones, Inc.
7725 Woodland Center Boulevard, 
Suite #150
Tampa, Florida  33614
Tel:  1-888-NOKIA2U
   (1-888-665-4228)
Fax: 1-813-249-9619
TTY: 1-800-24NOKIA
   (1-800-246-6542)
Nokia Products Ltd.
575 Westney Rd. South
Ajax, Ontario  L1S 4N7
Tel: 1-888-22NOKIA 
   (1-888-226-6542)
Fax: 1-905-427-1070