Invoicing and Reporting to Tatung
Service to be Invoiced
Repair and Return Transport
Amount to be Invoiced ***
That already advised by Salo, in US Dollars, less $10 because TPM does not have to
buy spares and charge back.
Date of Invoice
Last working day of the month
Invoice to
Tatung (UK) Ltd., Stafford Park 10, Telford, TF3 3AB. England
Send to
John Satchwell, Tatung European Service, PO Box 230 Telford, TF3 3WF. England
Tatung Payment Terms
At end of month following month of Invoice {nett monthly}.
Monthly Report
Use standard Nokia format ensuring that the following data is included :
TPM Job Number,
Model and Serial Number,
Date into and out of Workshop,
Fault Code,
Circuit Reference of any parts used {Standard and Specific},
Tatung Part Numbers for any Specific Components used {this to be totalled for the month by Part Number – to facilitate
automatic replenishment}.
*** Nokia and Tatung are working together on a Warranty Adder project such that if Nokia TPMs are unable to Invoice
at Tatung Current Market prices then Nokia will consider using Tatung TPMs {project time-table as on Page 4}.
Tatung Service Contacts
Spares Orders
{other than Auto-Replen}
Main PCB Issues
{Tech Authority}
Telephone : +44 1952 280401 Telephone : +44 1952 280400
Telefax : +44 1952 292096 Telefax : +44 1952 292096
Adrian Morris adrianm@tatung.co.uk Andy Fearnal andyf@tatung.co.uk
Joan Thompson joant@tatung.co.uk Paul Guest paul.guest@tatung.co.uk
Nick Roberts nickr@tatung.co.uk
Escalation
{Supervisor}
Escalation
{Manager}
John Satchwell johns@tatung.co.uk Gerry Lawson gerryl@tatung.co.uk
Administrative Matters Technical Help {Salo only}
As per Spares Orders As per Main PCB Issues
Invoicing Queries E.C.N. Queries {Salo Only}
As per Spares Orders As per Main PCB Issues
‘Where The Buck Stops’
Paul F Goldring Lynne Coombes
General Manager – EMEA Service Secretary to General Manger – EMEA Service
Direct Line : +44 1952 280308 Direct Line : +44 1952 280310
e-mail : paulg@tatung.co.uk e-mail : tservice@tatung.co.uk
Nokia Market Share
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