nokia
CONNECTING PEOPLE
PAGE 21 (22) Approved 1.0
CMO Operations & Logistics
MGR
WW Service Solutions & Development
Bochum / Germany CONFIDENTIAL 17.3.2005
17. FORWARDING OF REPAIRS
When it is necessary to forward of repairs to appropriate service supplier with higher service level we recommend
using the offered swap phone cartons as described in Spare Parts SB-004.
Always Protect the window with a protection film.
Put the unit under the stretch film.
Add repair documentation e.g. filled-in service note into
the swap carton.
Fold the swap carton as shown in Spare Parts SB-004.
There are two different sizes of swap cartons for common mobile phones.
Service Manual 6021 Level 1&2 Copyright © 2005 NOKIA Corporation. All rights reserved.
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