NORBIT WINGHEAD Series User Manual (English)

Questions and Answers:

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ronaldjacksonAug 22, 2025
How to fix NORBIT WINGHEAD Industrial Equipment when sonar is connected but no INS data is received?
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  william10Aug 22, 2025
  If the NORBIT Industrial Equipment sonar is connected but no INS data is being received, try the following: * Disable Windows Firewall, or allow NORBIT GUI access and add an exception for UDP port 5602. * Open Windows Command Prompt and type `ping 192.168.53.100` to check if the INS is detectable. * Check network configuration to ensure the computer IP address doesn't conflict with the INS IP address (192.168.53.100). * Check cable connections and re-seat if necessary. * Check for bent sonar cable pins. * Check for a possible IP address conflict in network settings. * Ground SIU. * Go to INS Tools > INS Setup Wizard and select Factory to restore default settings. * Perform the “resistance test” to check status of circuit components. Refer to Appendix for pinout diagrams.
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jasmine65Sep 1, 2025
Why the bottom detection quality is degraded in NORBIT WINGHEAD?
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  Monica RobinsonSep 2, 2025
  If the bottom detection quality of your NORBIT Industrial Equipment is degraded: * Check the sonar head for marine biofouling. Clean barnacles off gently. * Check that sonar cable connectors are clean, dry, and properly seated.
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Joshua AustinAug 31, 2025
What to do if NORBIT Industrial Equipment surface SV sensor is not connected or shows incorrect values?
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  Joe ChapmanAug 31, 2025
  If the surface SV sensor is not connected or shows incorrect values on your NORBIT Industrial Equipment: * Check the SV sensor connection and tighten if necessary. * Stop the vessel to allow air bubbles to dissipate to see if reasonable values return. Adjust mounting to reduce bubble formation. * Inspect the sensor for visible damage. Any distortion in the sensor may cause incorrect measurements. * Check for foreign objects or debris on the sensor.
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Jacqueline RobertsAug 30, 2025
What to do if NORBIT WINGHEAD is unable to receive RTK corrections?
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  Jasmine Clark DDSAug 30, 2025
  If you are unable to receive RTK corrections on your NORBIT Industrial Equipment, consider the following: * Check COM port settings. * Check cable connections. * Verify IP address and mount point if using network solution. * Check radio link, check frequency, and verify that baud rates and corrector types match. * Try with Null Modem to swap pins 2/3. * Check on a different unit to verify data stream. * For serial RTK data, use terminal emulator such as PuTTY to verify the data stream. * If using NTRIP, check the Internet connection and verify login details.
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Natasha MillerAug 29, 2025
What causes NORBIT WINGHEAD sonar display freezes and data packets are dropped?
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  Raymond LiuAug 29, 2025
  If the NORBIT Industrial Equipment sonar display freezes and data packets are dropped: * Run Windows Task Manager to check if unnecessary programs or processes are consuming excessive network bandwidth. * Replace bad switch, hub or cable. * Update the computer network card driver. * Select Set Sonar Factory Defaults on the Connection dialog.
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fmasonAug 27, 2025
How to resolve data quality issues (motion artefacts, etc.) in NORBIT Industrial Equipment?
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  Julia HodgesAug 27, 2025
  If you're experiencing data quality issues like motion artifacts with your NORBIT Industrial Equipment: * Ensure that multiple network cards (Wi-Fi and wired) are NOT connected to the same subnet, as this causes duplication of navigation data in the files. * Review the physical installation, ensuring that the mounting structure is rigid and free from vibration. * Check that there is no independent movement between GNSS antennas, and review the antenna separation (2m is ideal). * Review offsets and positioning quality. * Review the Data Quality Control Checklist.
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Tina DunlapAug 27, 2025
How to fix NORBIT Industrial Equipment when there is no timing in the sonar or GUI timing line is red?
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  downscynthiaAug 27, 2025
  If there is no timing in the NORBIT Industrial Equipment sonar or the GUI timing line is red: * Check the pins on the cable and SIU. If a pin is bent, VERY gently bend it back. *This may result in damage, so do so at own liability* * Go to INS Tools > Sky Plot and check that satellites are detected on both GNSS antennas. * Check that the PPS LED on the SIU is blinking at 1Hz. * If satellites are detected but the LED is not blinking at 1Hz, open POSView and check COM4 output to verify that it is configured to output NMEA ZDA at 1Hz, 9600 baud.
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Evan WardAug 25, 2025
What to do if NORBIT WINGHEAD Industrial Equipment sonar does not power up, or power is lost during operation?
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  Alejandra ScottAug 26, 2025
  If your NORBIT Industrial Equipment sonar doesn't power up or loses power during operation: * Check the power supply voltage with a voltmeter. * Depending on the power source, check the battery/inverter for failure and replace it. * If the power is 28V, the power LED on the SIU will blink at 5Hz. Test the system using an alternative power source, such as power from a wall outlet or a fully charged battery.
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Phyllis WallsAug 23, 2025
Why NORBIT WINGHEAD Industrial Equipment cannot connect to the sonar?
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  John SmithAug 25, 2025
  If you're unable to connect to the NORBIT Industrial Equipment sonar, here are a few things to check: * Verify the SIU is powered on. * Ensure cable connections are free from corrosion, properly secured, and that pins are not bent. * Check for IP address conflicts. The network card on the PC should be configured to 192.168.53.XXX where XXX is neither 100 (INS) nor the sonar serial number. * If using a network switch, bypass it and connect directly to the computer to check for faults with the switch. * Reboot the PC, wait 30 seconds, then power-cycle the system. * Open Windows Command Prompt and type `ping 192.168.53.XX` (XX being the last 2 digits of the sonar serial number) to see if the sonar is detectable by the acquisition PC. * Ground SIU.

NORBIT WINGHEAD Series Specifications

General

Operating Frequency	200-400kHz
Beamwidth Along Track	0.5°
Beamwidth Across Track	1.0°
Number of Beams	256
Depth Range	1 - 300m
Power Supply	24-48 VDC
Storage Temperature	-20°C to +60°C
Interface	Ethernet