21
ProCair Plus User Guide
Troubleshooting
General Troubleshooting Guide
FAULT TRIGGER SOLUTION
Power Failure
Check control unit is connected to the mains power supply.
Check for loose connection on plug and main power is switched on.
Check the fuses in control unit. Replace if necessary.
Check condition of power cord and plug. Check if mains socket is
faulty.
Mains power has
disengaged
If battery-powered operation is unintended, check for a power
failure.
Reminder that periodic
service is due.
Please contact Novis Healthcare for system maintenance.
T hi s eq uip me nt mus t o nl y b e s er v ic e d b y a q ua li fi ed service agent.
Control unit does not operate;
no display lights
Check control unit is connected to the mains power supply.
Check for loose power cord connection and ensure main power is
switched on.
Check the fuses in control unit. Replace if necessary.
Check condition of power cord and plug. Check if mains socket is
faulty.
P at ie nt i s si nk i ng or ‘ bo t tom in g ou t ’ w hil st l y in g
fl at on the mattress
The pressure may be set too low for the patient’s weight – increase
the pressure setting by pressing the fi rmer pressure arrow (right).
Check for air leaks in the mattress and air hoses.
Control unit controls lock up, ‘freeze’.
Turn off and unplug the control unit.
Rest the control unit for one minute before reconnecting the
control unit to mains power and switching on.
For faster mattress reinfl ation once the air leak has been closed, press Max Infl ate and wait
until the LP alarm code stops fl ashing. Press the Alt bu t to n to re su me alte rn at io n.
If the problem persists, move patient to an alternate product and contact Novis Healthcare.
POWER
FAILURE
IN
USE
SERVICE
DUE