NOVO 485HE Series User Manual (English)

Questions and Answers:

M
Miranda JeffersonAug 2, 2025
What to do if the meter is not counting down on my NOVO Water Dispenser?
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  David WilliamsAug 2, 2025
  If the meter on your NOVO Water Dispenser isn't counting down, you can take these steps: * Check the diagnostics for the last regeneration. * Ensure the meter cable is properly plugged into the meter assembly. * Verify the meter cable is reading the meter by moving a fridge magnet (or similar magnet) across it rapidly for a few seconds to see if the gallons change. * Make sure there is no debris caught in the turbine. * If the meter cable is good and no debris is present, consider replacing the meter assembly.
G
Gregory MoralesAug 6, 2025
Why is my NOVO 485HE not regenerating automatically and alarming?
- S
  Scott KerrAug 6, 2025
  If your NOVO Water Dispenser is not regenerating automatically and is alarming, it could be due to: * A jammed piston. In this case, replace the piston and seal assembly. * A defective or damaged circuit. If this is the cause, replace the circuit. * Loose or corroded connections between the two circuits. Reconnect them securely or replace them if necessary.
C
Cole GreenAug 10, 2025
What to do if my NOVO 485HE Water Dispenser alarms after regeneration?
- C
  Claudia WareAug 10, 2025
  If your NOVO Water Dispenser alarms after regeneration or manual regeneration, it could be due to: * A damaged or missing sensor magnet on the brine gear. Replace it as required. * A corroded or damaged rear circuit. Replace it as required.
J
Julie SavageAug 15, 2025
What to do if NOVO 485HE Water Dispenser alarms after initiating regeneration?
- J
  Jay AbbottAug 15, 2025
  If your NOVO Water Dispenser starts regeneration but alarms after a few seconds, it might be due to: * A defective drive motor. Replace the motor. * A defective transformer. Replace the transformer.
T
teresa71Aug 18, 2025
Why is there no water in the salt tank of my NOVO Water Dispenser?
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  Nancy HardinAug 18, 2025
  The absence of water in the salt tank of your NOVO Water Dispenser may be due to: * Loose connections between the control valve and safety float, allowing the unit to draw air. * Refill time not set correctly for unit size, causing water not to come above the grid plate. * A plugged refill control button causing no refill. Clean or replace the refill control button.

NOVO 485HE Series Specifications

General

Model	NOVO 485HE Series
Category	Water Dispenser
Type	Bottled Water Dispenser
Dispensing Method	Push button
Voltage	220-240V
Water Types	Hot, Cold
Cold Water Temperature	≤10°C
Capacity	5-gallon bottle
Material	ABS plastic
Certification	CE

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NOVO 485HE Series User Manual

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Questions and Answers:

NOVO 485HE Series Specifications

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